Program Specialist Program Specialist Utility Programs and Services -

East Delivery Location:

Columbia, MD or Reston, VA (Hybrid - Home Office with Office Travel) Are you ready to make a difference? To support our growth, ICF is seeking a Program Specialist to manage day-to-day responsibilities for a residential load management program in Maryland. Working closely with program and portfolio managers, this individual will ensure seamless project implementation and contribute to various tasks such as creating and managing program deliverables, supporting program stakeholders and participants, analyzing and organizing program data, and working across marketing, IT, operations, and Flexible Load Management teams at ICF to effectively implement the program. What is a load management program? ICF partners with utilities to design and implement load management programs that enable utilities to strategically reduce and shift energy demand while maintaining a high-quality customer experience. ICF load management programs integrate multiple distributed energy resources (DERs), including smart thermostats, electric vehicles, batteries, and water heaters, into a coordinated framework that can be dispatched during periods of peak energy demand. As a trusted partner to utility clients, ICF provides full lifecycle support, including program design, technology partnerships, customer outreach and enrollment, incentive administration, and ongoing client operations. We leverage advanced analytics and our experience across diverse markets to orchestrate grid-edge resources that deliver measurable load reductions and system reliability improvements. Some travel to client sites may be required (