SOUTHERN MISSISSIPPI PLANNING AND DEVELOPMENT DISTRICT SENIOR SERVICES DIVISION JOB DESCRIPTION

Veteran Directed Care Program Coordinator Salary Range:

$50,000 CHARACTERISTICS

OF THE JOB

Under the Supervision of the Senior Services Assistant Division Director, the VDC Program Coordinator is part of a team that supports the ongoing implementation and coordination of the VDC program.

Activities will include:

assessing and orienting Participants and/or Authorized Representatives, educating and monitoring Participants' employees and providers, outreach and education, statistical information gathering and interpretation, and general oversight and quality assurances for third parties providing VDC case management services in areas outside of SMPDD's service territory, under contract with

SMPDD. RESPONSIBILITIES

• Provides intake for the VDC program. This includes receiving successful screening results from the VAMC and initializing contact with the Veteran and/or authorized representative.
• Conducts screening, assessment and enrollment services for the VDC program.

Conducts screening for ability to self-direct; provides comprehensive client assessment; completes enrollment process. Develops services and support plan based on budget with the Participant and/or authorized representative; provides education on resources and care coordination role, orients and educates Veteran on the Fiscal Employer Agency (FEA) model and the Veteran's role as the employer of record. Assists veteran with completion of all paperwork regarding their participation in VDC as well as employment of chosen caregivers.

• Works with Veteran to assure compliance to the Participant Spending Plan and budget.
• Conducts data collection to ensure quality assurance and program trends.
• Conducts annual re-assessments on all veterans. Provides annual quality assurance survey to be completed by Veteran or authorized representative.
• Conducts marketing and program promotion as requested by VAMC and other partner agencies.
• Assists in assessing client educational and orientation needs. Provides training, education, and outreach to clients.
• Refers veterans to community resources to assist with resolution of problems. Reviews and evaluates available resources and services from local agencies to provide social assistance for clients.
• Responsible for the oversight and quality assurance of the case management function performed by third parties under contract with SMPDD for areas outside of SMPDD's service territory.
• Oversee training of new VDC employees at SMPDD or third parties under contract with SMPDD to provide VDC case management services.
• Serve as the liaison between V AMC, AAA, and other partner agencies and SMPDD and other third party contractors.
• Participate in conferences, seminars, and meetings as needed to provide or receive information related to VDC, issues related to the Veteran population, and other professional development activities as approved by administration;
• Develops interagency and community communications and working relationships. Knowledgeable of community resources in all areas where services are provided. Performs public speaking as required;
• Any other duties as assigned by the Senior Services Assistant Director, Senior Services Division Director, and/or Executive Director.

KNOWLEDGE, SKILLS, ABILITIES

Intermediate to advanced skills in Microsoft Word and Excel. Good written/verbal communication skills and strong attention to detail. Ability to work independently, take initiative, set priorities and see projects through to completion. Must have Bachelor's Degree and have a minimum of 2 years of case management or related experience.

Job Type:

Full-time Benefits:

Retirement Plan 401(a) 10% of base salary, vested on Day 1 Retirement Plan 403(b) up to 2% of base salary match, vested at 3 years Health insurance (Medical, Vision and Dental) with No Premium Option for Employee Life insurance Long Term Disability Insurance 13 Paid Holidays PTO starting at 12 Personal and 12 Sick Days per year Compact Work Day 8 to 4:30 or 8:30 to 5:00, with hour lunch break.

Pay:

$50,000.00 per year

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person