Pro Services Program Support Consultant

Lowe's recruiters communicate only through official @lowes.com email addresses. Lowe's encourages candidates to be cautious of unsolicited messages from personal emails, social platforms, or messaging apps. Back to search result Pro Services Program Support Consultant

Location:

Mooresville, NC (SSC) 1999

Category:

Corporate

Job ID:

JR02454964

widget: Full time

Department:

Pro Support & Integration Apply now Pro Services Program Support Consultant 1000 Lowes Boulevard Location Mooresville, NC (SSC) 1999 Category Corporate Job Id

JR02454964

Job Type Full time Department Pro Support & Integration Do your Best Work in Mooresville This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a checkup - we invest in you so you can find your inspiration. Your Impact The Pro Services Program Support Consultant will support installation process improvement efforts, maintain close coordination with ongoing initiatives and projects on behalf of the Services team, and communicate with crossfunctional stakeholders. The Pro Services Program Support Consultant will research, track, and inform on projects/initiatives they are supporting. The Pro Services Program Support Consultant will also assist in executional activities, resolving production issues, and act as a project resource for upcoming initiatives. What You Will Do Collaborate with business stakeholders, product management, and technology teams to identify program and process improvements that will enhance and add value to the overall processes associated with the Services model. Resolves daily support issues that are technical in nature, which have been escalated to them from Services leadership or the Tech Help Desk Focuses on improving the workflows associated with order management and postpurchase processes, supporting Services to resolve process gaps or executional issues that are occurring Responsible for supporting key Initiatives of the Services organization that involve the postpurchase workflows and processes. Provides input on the future tech roadmap for Services postpurchase processes Minimum Qualifications Bachelor's degree in business, marketing, communications, merchandising, or related field, or equivalent years of experience in lieu of education requirement, if applicable 56 years of relevant work experience in sales, service systems, and or system processes. Experience in omnichannel retail operations/support, project management, product management, business analysis, program management, or product marketing Where You'll Be Associates are required to relocate to the Charlotte/Mooresville, NC region to foster collaboration and support. The ideal candidate must be willing to work in the office at our Mooresville, NC, location, 5 days per week. Most business meetings are planned around the Eastern time zone About Lowe's Lowe's Companies, Inc. (

NYSE:

LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.