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IQVIA
Sr Global Advisory Services Partner
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Career Insights for Client Engagement Manager
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What they do
A Client Engagement Manager builds and maintains client relations. Works for a vendor organization and has ultimate responsibility for a client's entire experience with that vendor. May have a portfolio of clients and be accountable for the revenue, profitability and success of those customer relationships.
$166,105 / year median in New Jersey
+1% projected growth
Job Description
Job Overview As a senior member of IQVIA's Global Advisory Services team, you will work directly with Global HQ Pharma clients as a trusted partner, helping them navigate complex strategic, technological, and operational challenges. You will shape and deliver high‑impact consulting engagements for VP+ stakeholders, building deep client intimacy through insight‑driven dialogue, proactive partnership, and consistent delivery excellence. Advisory Services delivers tailored, high impact solutions across: Market Access Analytics Brand strategy Portfolio strategy You will be accountable for driving client satisfaction, identifying new opportunities, and achieving or exceeding assigned revenue targets. Essential Functions Client Partnership, Trust & Growth Act as a trusted strategic thought partner to VP+ clients, building long-term relationships grounded in deep business understanding, proactive guidance, and consistent delivery excellence. Own client engagements end-to-end, ensuring satisfaction, quality, and measurable value, while identifying follow‑on opportunities and generating new leads across Advisory Services and the wider IQVIA portfolio. Meets or exceeds assigned revenue targets by developing and delivering high-impact, tailored proposals. Maintain proactive post‑delivery engagement to reinforce partnership and client intimacy. Strategic Consulting & Advisory Leadership Provide clear strategic direction and high-quality leadership across projects, shaping actionable recommendations that address client priorities and industry dynamics. Communicate complex insights effectively to senior stakeholders and ensure that deliverables and proposals reflect rigorous thinking, client relevance, and strategic coherence. Stay ahead of industry, competitive, and regulatory trends to inform client discussions and shape differentiated advisory propositions. Cross‑Functional Collaboration & Integrated Solutioning Facilitate cross-functional collaboration across Advisory Services (brand, portfolio, value & access, digital health) and the broader DTAS (data strategy, architecture, outsourcing, technology) ecosystem. Leverage internal expertise to design integrated, enterprise-grade solutions that unite strategy, data, and technology and foster a culture of excellence and innovation. Translate major technologies transforming life sciences—AI/ML, digital health, RWE platforms, data interoperability, next‑gen commercial architectures—into meaningful strategic implications for clients. Thought Leadership & Practice Building Contribute to firm visibility and reputation through thought leadership, client forums, and external engagement. Support team development through recruiting, mentoring, coaching, and capability building to maintain a high standard of consulting excellence. Qualifications Bachelor's degree or equivalent, graduate degree or MBA not required but advantageous. Minimum 12+ years' professional experience in consulting or the pharmaceutical/life sciences industry, with demonstrated career progression. Strong commitment to and experience within the life sciences and/or healthcare space. Demonstrated leadership in managing teams, developing people, and delivering high‑impact client engagements. Proven ability to build lasting client relationships grounded in trust, partnership, and mutual value creation. Willingness and ability to travel to client locations as needed. Regardless of your background or your functional expertise, we are on the lookout for experienced team members who will live the below competencies on a daily basis: Client centricity Delivery excellence Collaboration Empowerment Coaching IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.