Housing Recertification Coordinator

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description:

GENERAL DESCRIPTION

The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Recertification Coordinator is responsible for all housing program recertification including annual and during program changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions listed here are representative of those that must be met to successfully perform the job. Coordinates annual program recertifications for all Housing and Urban Development (HUD) programs. Calculates financial data to determine eligibility for federal assistance. Reviews leasing terms and researches comparable properties to determine reasonable rent rates. Inspects apartment units to ensure habitability standards are met. Communicates maintenance issues with property if units fail habitability inspection. Creates and delivers monthly recertification reminder letters Locates new properties for participants transfer properties. Completes transfers for participants relocating due to eviction, voluntary relocation, and non-renewal of lease. Calculates during program financial changes for participants. Updates Homeless Management Information System (HMIS) for each participant. Creates payment requests and coordinates payment with Finance department. Manages HMIS database and responsible for creating annual and ad hoc reports. Liaises with Leasing Coordinator to maintain program capacity at 95% or better. Develops and maintains relationships with properties and partnering agencies. Ensures statistics and reports are accurate and readily available for program capacity and compliance at all times. Ensures all files are complete and compliant under HUD guidelines for each participant. Performs other duties as assigned.

COMPETENCIES

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Ability to function in a fluid environment and respond appropriately to changing priorities. Ability to translate broad goals into achievable steps. Critical thinking and multi-tasking skills required.

QUALIFICATIONS EDUCATION AND EXPERIENCE

High school Diploma Minimum 2-4 years experience in a customer service or administrative work.

MATHEMATICAL SKILLS

Basic math skills required. Ability to understand and analyze financial data. Ability to calculate figures and amounts to accurately report financial data

REASONING ABILITY

Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

COMPUTER SKILLS

Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Benefits Information and Perks:

Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please