Job Description:

Title:

Program Director Classification:

Exempt Salary:

$90,000/year

Scope of Position:

The Program Director will support and improve Center operations, data capture, customer flow, report writing and general operating capabilities.

Essential Functions:

• Work with leadership team and contractor's staff to ensure that customer flow, service delivery, and data management are efficient and effective
• Implement large-scale technology and process improvements
• Provide ongoing support for operations and technology
• Strategically facilitate business-driven job placements as an active member of the leadership team
• Respond in a timely manner to requests from the contracting agency on issues related to performance tracking and compliance
• Accurately track and report all data associated with contract obligations
• Evaluate performance with respect to contract obligations and draft quarterly team goals
• Provide requested status reports and other data for EDSI administrative staff
• Ensure data entered on the required systems is current and accurate
• Manage ISO compliance and audits
• Maintain updated organizational chart and staff directory
• Other opportunities as available

Education and Experience Requirements:

• Bachelor's degree in a related field; master's degree is preferred
• 5-10 years of relevant leadership experience
• Experience managing large-scale projects and driving change initiatives, including efforts requiring as-is process mapping and the design and rollout of new processes and standard operating procedures
• Excellent communication and problem-solving skills
• Ability to gather and synthesize information from a wide variety of people and sources
• Proficient in Microsoft Office applications, with high proficiency in Microsoft Excel
• Valid driver's license and clean driving record required Job Ad Program Director Gulf Coast Region Do you have a passion for making a difference in someone's life?

Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Program Director position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As the Program Director, you are responsible for supporting and improving Center operations, data capture, customer flow, report writing and general operating capabilities.

Essential Functions:

• Work with leadership team and contractor's staff to ensure that customer flow, service delivery, and data management are efficient and effective
• Provide ongoing support for operations and technology
• Strategically facilitate business-driven job placements as an active member of the leadership team
• Respond in a timely manner to requests from the contracting agency on issues related to performance tracking and compliance
• Evaluate performance with respect to contract obligations and draft quarterly team goals
• Manage ISO compliance and audits

Education and Experience Requirements:

• Bachelor's degree in a related field; master's degree is preferred
• 5-10 years of relevant leadership experience
• Experience managing large-scale projects and driving change initiatives, including efforts requiring as-is process mapping and the design and rollout of new processes and standard operating procedures
• Ability to gather and synthesize information from a wide variety of people and sources
• Proficient in Microsoft Office applications, with high proficiency in Microsoft Excel
• Valid driver's license and clean driving record required

About EDSI:

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified. Bring your expertise to EDSI where you can live our values of Show Up, Smile, and Support every day! EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.

) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.