Housing & Disability Services Coordinator The Beacon House - 5.0 Tooele, UT Job Details Full-time $48,000 - $60,000 a year 20 hours ago Qualifications Disability support services Project team coordination Supervisory support in social service case management Managed case managers Staff supervision Caregiving documentation requirements Accreditation standards (regulatory compliance area) Electronic health records (EHR) management Team supervision Workflow management (operations management method) Intake Service scheduling Staff scheduling Social service program staff supervision Compliance audits & assessments Client file management Patient advocacy Team scheduling De-escalation techniques Conflict de-escalation Community resource coordination in health services social work State healthcare regulations Emergency response in crisis intervention Data quality management Key Performance Indicators Overseeing care coordination Records management Clinical data entry Resource scheduling coordination Incident response (Crisis management methodologies) Full Job Description Join our team as a dynamic Housing & Disability Services Coordinator and make a direct impact on the lives of individuals navigating supportive housing and care systems! In this pivotal role, you will bridge the gap between clients, frontline staff, and state agencies—overseeing crucial programs across UHIMS, DSPD, and Coordinated Entry. From streamlining daily operations and data compliance to stepping in during moments of crisis, you'll be the operational engine ensuring our supportive housing community thrives. The ideal candidate brings a proven track record in human services, a sharp eye for EMR documentation and data integrity, adaptive problem-solving skills, and the crisis-management finesse needed to hit the ground running from day one!

Job Responsibilities Program Compliance & System Coordination:

Partner with DHHS Division, Beacon House, and Coordinated Entry staff to ensure 100% program compliance across Supportive Housing, UHIMS, DSPD, and related initiatives.

UHIMS & Coordinated Entry Management:

Oversee Utah Homeless Information Management System (UHIMS) data collection, entry, and reporting accuracy while coordinating client referrals and housing placements through the local Coordinated Entry system.

DSPD Client Lifecycle Management:

Coordinate DSPD housing and support services from initial intake, eligibility determination, and waitlist tracking through active program enrollment, ongoing service delivery, and disenrollment.

Operations & Accreditation Oversight:

Ensure all DSPD and Supportive Housing tasks, Case Management, and Peer Support services strictly adhere to daily, weekly, monthly, quarterly, and annual CARF standards, DHHS regulations, and Beacon House policies.

Staff Scheduling & Service Logistics:

Collect and document availability and schedules for Housing Case Managers; coordinate client transportation, and Residential Support Services in alignment with individual levels of care.

KPI Tracking & Billing Alignment:

Monitor scheduling adherence and key performance indicators (KPIs) for the Housing Coordinator and House Managers, delivering regular performance statistics directly to the Billing department.

Crisis Response & On-Call Coverage:

Manage team coverage and directly respond to crisis situations or staffing gaps when scheduled housing personnel are unavailable.

Direct Client Care & Advocacy:

Support individuals with daily living needs alongside Treatment and Residential Teams, advocate for client goals, and assist them in navigating healthcare and social service systems within certified Case Management and Peer Support scopes.

Documentation & EMR Maintenance:

Maintain precise records by logging every client interaction in the EMR within 24 hours, consistently meeting all assigned documentation KPIs.

Essential Skills & Qualifications Program & System Expertise:

Proficiency in housing data management systems (specifically

UHIMS/HMIS

) and a working knowledge of Utah Division of Services for People with Disabilities (DSPD) intake, waitlist, and funding processes.

Compliance & Accreditation Auditing:

Thorough understanding of CARF standards and state DHHS regulations to ensure 100% compliance across all program documentation and service delivery.

Crisis Prevention & Intervention:

Strong de-escalation capabilities and decisive problem-solving skills to manage unexpected behavioral or operational crises safely and effectively.

Team Leadership & Staff Supervision:

Natural ability to guide, mentor, and motivate House Managers and Housing Coordinators, fostering accountability while driving high performance across team KPIs.

Basic Project Management:

Proven capacity to organize workflows, manage timelines, align cross-functional tasks (such as billing and compliance audits), and coordinate multi-faceted program initiatives.

Resource Logistics & Scheduling:

Excellent organizational skills to oversee house manager schedules, coordinate client transportation, and balance level-of-care requirements with billable services.

AI Utilization & Tech Savvy:

Ability to leverage AI tools and digital software to streamline administrative tasks, draft communications, analyze data trends, and boost daily productivity.

Quick Learner & Adaptive:

High agility to rapidly grasp evolving state guidelines, learn new software systems, and adapt to shifting priorities in a fast-paced residential care environment.

Client Advocacy & Navigation:

Compassionate communication skills to advocate for clients, facilitate cross-agency collaboration, and guide individuals through healthcare and social service networks.

Performance & Data Analytics:

Ability to track team KPIs, report billing statistics accurately, and maintain exceptional EMR documentation standards under strict 24-hour deadlines.

Certifications:

Certified Case Manager (CCM) or Certified Peer Support Specialist credentials (or ability to leverage alignment with these standards in daily practice). Beacon House is an at-will employer.

Pay:

$48,000.00 - $60,000.00 per year

License/Certification:

Utah State Care Coordinator / Case Manager Certification (Preferred)

Work Location:

In person