About Us Big Brothers Big Sisters of the Inland Northwest (BBBS) has been matching youth with trained mentors and providing ongoing support to develop and sustain positive mentoring relationships since 1965. BBBS partners with volunteer mentors, families, and the community so youth in our programs—particularly young people furthest from opportunity—can build self-esteem, increase confidence, achieve higher aspirations, develop better relationships, make positive behavior choices, improve mental health, and experience educational success. Each employee of BBBS helps to extend our mission in particular ways and in collaboration with team members, our board of directors, and other stakeholders. Justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all stakeholders, including youth, families, donors, volunteers, and staff. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person (regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status) can reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored. We serve a culturally rich and diverse population of youth and their families, and we encourage candidates with diverse backgrounds and experiences to apply for this position and help to more fully advance our mission. This position will focus exclusively on serving students enrolled at Medical Lake High School through the MPower Mentoring Program. The primary goal of the grant funding this position is to increase post-high school enrollments (2-year or 4-year colleges, trade schools, apprenticeships, military service, etc.) for students who are low-income, experiencing homelessness, and/or represent a community of color. The Site Coordinator will manage a caseload of up to 50 students, facilitating mentoring relationships and coordinating additional resources to remove barriers to opportunity and bolster college and career readiness. Success in this position requires extensive communication and collaboration with students, volunteer mentors, school staff, families, project partners, and community-based organizations.

JOB SUMMARY

Essential Functions, Responsibilities and Accountabilities Work with school staff to identify and prioritize students to recruit and enroll in MPower. Collaborate with school staff and project partners to promote MPower to families, volunteers, and other stakeholders. Facilitate enrollment and onboarding activities for volunteer mentors (peer mentors, near peer mentors, and adult mentors) and students/mentees who are candidates for MPower. Meet with students individually to gather input on their interests, issues, and perceived barriers to success. Complete and document all required steps and activities related to program enrollment in alignment with established program standards. Assess compatibility and make informed matches of mentors and mentees. In collaboration with appropriate school staff, monitor academic performance, track attendance and progress against High School and Beyond Plan for each student to support the goal of becoming post high school ready/eligible. Collaborate and communicate with the school's college counselor and other college access program providers to support college planning for students who have an interest in attending college. Work with appropriate partners to facilitate access to apprenticeship, military, and other postsecondary opportunities. Collaborate with the school's counseling team to support completion of the FAFSA and the Launch NW Scholarship for eligible students. Collaborate with other MPower partners to provide wrap-around services as appropriate for students and families. Gather and organize student data, monthly program and grant-related reports as required. Actively manage caseload of matches through phone calls, texts, email, and in-person interactions; plan for contacts in advance but anticipate ad-hoc contacts. Make recommendations and provide coaching to match participants to develop and sustain positive and impactful relationships. Provide timely and comprehensive written summaries of all contacts, demonstrating a thorough record of unique conversations with match participants, and meeting established standards for quality assurance. Assess individual match participant's needs to ensure a successful and satisfying experience for all match participants. Establish, monitor, and support matches to meet identified goals. Promote special events and opportunities to match participants and families. Support the coordination and delivery of group outings and events in collaboration with team members. Other duties as assigned. Utilize tools, technologies and resources provided to meet or exceed expectations related to efficiency, quality, customer services, and innovation. Required Qualifications Bachelor's degree in education, human service, social work, or related field. Experience serving and desire to serve persons of diverse backgrounds, cultures, and life experiences. Excellent communication skills, both written and verbal. Be persistent and resilient, able to follow through and follow-up quickly despite non-responsiveness from those you are working to contact. Detail-oriented, organized self-starter; able to prioritize and perform multiple tasks with varying levels of urgency to meet deadlines with no loss in accuracy. Ability to maintain professionalism and confidentiality in sensitive, complex, and/or controversial situations. Ability to work independently and collaboratively, exercising good judgment, decision-making and problem-solving skills. Proficiency in Microsoft Office with an emphasis on Outlook, experience with customer relationship management platform(s) and other tools to support effective program delivery. Readiness to utilize software applications like Salesforce, Teams, OneDrive, SharePoint, Acuity, SchooLinks, PowerSchool and others as needed. Demonstrated commitment to and passion for youth development, especially towards marginalized communities. Valid US driver's license, insurance coverage, and consistent access to a reliable mode of transportation for commuting to office and partner sites. Ability to satisfactorily complete multi-layered background check once an offer of employment has been tendered. Preferred Qualifications Postgraduate and/or professional certifications related to youth development. Experience partnering with schools, teachers, counselors, and community-based organizations. Experience serving children and families facing barriers to opportunity. Experience working with and motivating volunteers.

VALUES NEEDED TO BE SUCCESSFUL WITHIN OUR ORGANIZATION

We seek to hire for, and further develop with each employee, the following values that we have identified as critical to success for individual employees and for achievement of the BBBS mission: Inclusion Integrity Growth Community

WORK ENVIRONMENT

The environmental conditions described are representative but not all-inclusive of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Position is primarily located at Medical Lake High School with regular visits in person at Big Brothers Big Sisters' office (1912 N Division St) or virtually. Schedule to be determined in collaboration with supervisor but generally reflects school hours worked by other professional staff. Some local travel is required; occasionally working nights and weekends for special events.

Physical demands:

while performing duties of job, employee is occasionally required to stand; walk; sit; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, physical demands, and skills required. BBBS may add to or change the position's duties at any time. Employment with BBBS is "at will," meaning that either the employee or BBBS may end the employment relationship at any time and with or without cause.

CONDITION OF EMPLOYMENT

The position may change based upon the needs of the program and/or organizational needs and available funding. In compliance with federal and state regulations, the statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.

TO APPLY

: send resume and statement of interest to Stacie Davis, Program Director, sdavis@nwbigs.org

Pay:

$20.00 - $22.00 per hour Expected hours: 25.0 - 30.0 per week

Benefits:

Employee assistance program Paid time off

Work Location:

In person