Commercial Accounts & Project Coordinator On Track Overhead Doors Yuma, AZ Job Details Full-time $18 - $21 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Qualifications Spanish English Microsoft Office Administrative experience Time management Office experience Full Job Description Job Summary On Track Overhead Doors is looking for an organized, dependable, and detail-oriented Commercial Accounts & Project Coordinator to help manage our commercial customer accounts and coordinate jobs from estimate through completion and invoicing. This is a fast-paced office position that requires strong organization, follow-through, customer service, and communication skills. The right person must be comfortable handling multiple jobs and priorities at the same time while keeping customers, technicians, parts, scheduling, and paperwork organized. Responsibilities Manage and maintain commercial customer accounts Answer customer phone calls and emails professionally Schedule commercial service, repair, and installation jobs Coordinate job schedules with technicians Track jobs to help ensure they are completed and invoiced Prepare and send customer invoices Follow up on current and past-due accounts Prepare estimates and follow up with customers Order garage doors, parts, materials, and other items needed for jobs Keep track of ordered parts and coordinate installation once materials arrive Maintain organized work orders, estimates, invoices, and customer records Communicate with customers regarding scheduling, job status, and other questions Assist with customer concerns and help ensure good customer service Answer incoming office calls and assist customers as needed Support the residential department when necessary Work closely with technicians, office staff, vendors, and management Perform other administrative duties as needed

Qualifications Required:

Minimum 1 year of administrative or office experience

Preferred:

QuickBooks experience ServiceTitan or similar service-management software experience Experience with scheduling, invoicing, collections, or project coordination Construction, garage door, service company, or similar industry experience Minimum 1 year of customer service experience Strong organizational and time-management skills Ability to manage multiple jobs, deadlines, and priorities Strong attention to detail Comfortable answering phones and communicating with customers Professional written and verbal communication Fluent English Spanish required Basic computer skills, including email and Microsoft Excel Dependable attendance and strong follow-through

Preferred:

QuickBooks experience ServiceTitan or similar service-management software experience Experience with scheduling, invoicing, collections, or project coordination Construction, garage door, service company, or similar industry experience Benefits Health insurance Dental insurance Mexico coverage Paid time off What We're Looking For We are looking for someone who takes ownership of their work and doesn't need to be constantly reminded about open tasks. You should be comfortable following a job from beginning to end, keeping track of details, communicating with customers and technicians, and making sure important items do not fall through the cracks. If you are organized, dependable, comfortable working in a busy office, and enjoy keeping projects and customers on track, we encourage you to apply.

Pay:

$18.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance Paid time off

Experience:

customer service: 1 year (Preferred)

Work Location:

In person