Account Coordinator -

Dexcore Restoration Location:

Irvine, CA (Office)

Employment Type:

Full-Time About Dexcore Restoration Dexcore Restoration is a trusted leader in property restoration, renovation, and emergency response services across Southern California. We partner with property management companies, insurance carriers, and community associations to deliver high-quality restoration work with professionalism, safety, and accountability. Position Overview The Account Coordinator supports project managers and field teams by ensuring smooth communication between clients, vendors, and internal departments. This role is ideal for someone highly organized, customer-focused, and comfortable managing multiple priorities in a fast-paced restoration environment. Key Responsibilities Serve as the main administrative point of contact for assigned client accounts. Coordinate scheduling, documentation, and communication between property managers, technicians, and project managers. Review work orders, estimates, and job progress to ensure accuracy and timely completion. Prepare invoices, collect documentation, and support billing and closeout processes. Track open projects and follow up on outstanding items (photos, receipts, client signatures, etc.). Maintain client satisfaction by responding promptly and professionally to inquiries. Assist with insurance documentation and compliance recordkeeping. Support company initiatives for safety, communication, and quality control. Qualifications Minimum 2 years of experience in property restoration, construction, or a related administrative support role. Strong written and verbal communication skills. Proficient with Microsoft Office , Google Workspace, and CRM platforms (Salesforce or JobNimbus preferred). Ability to multitask effectively in a deadline-driven environment. Strong attention to detail and follow-through. Professional demeanor when interacting with clients and team members. Preferred Experience with insurance restoration documentation (scope sheets, photos, estimates, job costing). Knowledge of Salesforce or similar CRM software. Xactimate or other restoration estimating software. Bilingual in English and Spanish a plus. Compensation & Benefits Competitive hourly rate or salary (based on experience). Health, dental, and vision benefits. Paid time off and holidays. Opportunities for growth and advancement within a growing restoration company.

Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person