Water Damage Mitigation Project Coordinator Allied Restoration - 5.0 West Covina, CA Job Details Full-time $23 - $27 an hour 8 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) matching Qualifications Customer communication Teamwork Restoration industry experience Administrative experience Attention to detail Organizational skills Full Job Description Be the Engine That Keeps Our Restoration Operations Moving! Allied Restoration Services Emergency Mitigation Division Are you the person who keeps everything organized when everyone else is moving a hundred miles an hour? Do you thrive in fast-paced environments, love solving problems, and take pride in making sure nothing falls through the cracks? Allied Restoration Services is looking for a sharp, driven, and highly organized Project Coordinator to join our Emergency Mitigation Services (EMS) team. We're not looking for someone who simply answers phones and pushes paperwork. We need an operational powerhouse who can connect the dots between our field teams, project managers, estimators, insurance companies, and clients. When disaster strikes, our field teams respond. Your job is to make sure everything behind the scenes runs like clockwork. If you're resourceful, accountable, and obsessed with getting things done, we want to meet you.

WHAT YOU'LL DO

You'll be the administrative backbone of our mitigation division, helping take projects from the first emergency call all the way through final invoicing. Own the Details. Own the Process. Keep project files organized, accurate, and up to date in Albiware and other systems. Ensure job documentation, photos, signatures, and authorizations are complete. Track active projects, identify missing information, and keep jobs moving toward completion. Coordinate with project managers and estimators to ensure estimates are submitted and approved. Keep the Money Moving. Identify completed jobs that are ready for invoicing. Prepare invoices, change orders, work orders, and retail quotes. Follow up with insurance companies on approvals and outstanding estimates. Catch billing issues before they become problems. Keep Everyone Connected. Coordinate schedules with technicians, vendors, testing companies, and subcontractors. Confirm client appointments and technician arrival times. Communicate with homeowners, insurance adjusters, and internal teams. Provide timely project updates and ensure everyone knows the next step. Coordinate project transitions between mitigation, contents, and reconstruction. Solve Problems Before They Become Emergencies. Identify stalled projects and missing documentation. Follow up without being asked. Hold team members accountable for the information needed to move jobs forward. Find solutions, remove bottlenecks, and help the entire division operate more efficiently.

YOU'RE A FIT IF

YOU... We're looking for someone with the right combination of organization, urgency, personality, and ownership. You're a natural organizer. You can juggle multiple projects, deadlines, and moving parts without losing track of the details. You have a bias for action. You don't wait around for someone to tell you what needs to happen next. You're resourceful. When something doesn't go according to plan, you figure it out. You're comfortable holding people accountable. You're willing to follow up with project managers, technicians, and vendors to get what you need. You communicate like a pro. You can speak confidently with homeowners, insurance adjusters, and internal leadership. You understand urgency. In the restoration industry, time matters. Delays impact our customers, operations, and cash flow. You're detail-oriented. Missing signatures, incorrect billing, and incomplete job files aren't acceptable to you. You're tech-savvy. You learn new systems quickly and know how to use technology to stay organized. You take ownership. When you're responsible for something, you see it through to completion. We're looking for someone who can balance a great customer experience with the discipline needed to keep a high-volume operation running efficiently.

EXPERIENCE THAT WILL SET YOU APART

Experience in restoration, construction, property management, or insurance claims. Previous experience as a project coordinator, operations coordinator, or administrative specialist. Familiarity with restoration software such as Albiware, MICA, XactAnalysis, or similar platforms. Experience with project billing, invoicing, and subcontractor coordination. Strong computer skills and experience managing multiple projects through digital systems. Restoration industry experience is a plus, but exceptional organizational skills, a strong work ethic, and a willingness to learn are essential.

OUR CULTURE

NOT

FOR EVERYONE. AND THAT'S OKAY.

At Allied Restoration, we operate with six core values that drive how we work every single day.

TEAMWORK

We win together. No silos, no finger-pointing. Just people committed to helping each other succeed.

ACCOUNTABILITY

We own our responsibilities, follow through on commitments, and do what we say we're going to do.

RESOURCEFULNESS

We find solutions. We don't stop at "I don't know" or "That's not my job."

SERVICE:

We take care of our customers and our teammates. Every interaction matters.

URGENCY:

We move with purpose. We understand that delays have consequences, and we act accordingly.

STEWARDSHIP

We protect our customers' homes, our company's resources, and the trust placed in us.

WHAT SUCCESS LOOKS LIKE

In this role, success isn't measured by how busy you are. It's measured by results. Jobs are properly documented and ready for billing. Invoices go out on time. No work begins without signed authorization. Project managers and estimators have what they need. Insurance approvals don't sit idle without follow-up. Our customers receive timely, professional communication. Leadership has accurate information about the status of every job. You'll play a direct role in improving our operational efficiency, protecting revenue, and delivering an exceptional customer experience.

WHY ALLIED?

We're a fast-paced restoration company with high standards, ambitious goals, and a team that takes pride in helping people recover from unexpected disasters. This is an opportunity to become a key member of our operations team, develop valuable industry knowledge, and make a measurable impact on the business. You'll work closely with operational leadership and play an important role in how our mitigation division performs. We value people who bring ideas, challenge inefficient processes, and help make the entire team better. We don't need someone to simply manage a task list. We need someone who takes ownership of outcomes.

READY TO OWN IT?

If you're organized, driven, resourceful, and ready to be the person who keeps a fast-moving operation on track, we'd love to hear from you. Apply today and tell us why you're the person who gets things done.

Pay:

$23.00 - $27.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off

Work Location:

In person