Project Coordinator / Client Services Coordinator

Project Coordinator / Client Services CoordinatorSkylight Creative Ideas - Bel Air, MD Full-Time | In Person $45,000-$55,000 based on experience Skylight Creative Ideas is a family-owned promotional products company that has proudly served clients for over 40 years. We work with businesses, schools, nonprofits, and organizations to create branded merchandise, apparel, event giveaways, and marketing solutions. We are looking for a highly organized, detail-oriented Project Coordinator to join our team. This role is ideal for someone who enjoys managing multiple moving pieces, communicating with clients and vendors, solving problems, and helping projects move efficiently from order entry through delivery. This is a fast-paced position that requires strong follow-through, urgency, communication skills, and comfort learning technology systems. What You'll Do Client & Order Coordination Process and manage customer orders accurately and efficiently Communicate with clients regarding order updates, artwork approvals, shipping, and timelines Work with suppliers and internal team members to keep projects on track Monitor active orders and proactively follow up to prevent delays Help ensure projects are invoiced and completed in a timely manner Project Management & Organization Manage multiple projects and deadlines simultaneously Maintain accurate order records and documentation Prioritize tasks effectively in a fast-moving environment Troubleshoot issues and help identify solutions quickly Support the sales team with project coordination and customer communication Operations & Fulfillment Support Assist with light shipping and fulfillment duties when needed Coordinate outgoing shipments and check order accuracy Help support overall office operations and teamwork What We're Looking For The ideal candidate is: Extremely organized and detail-oriented Comfortable managing multiple deadlines at once Proactive and able to work independently Strong with computers and quick to learn new systems Confident communicating professionally by phone and email Comfortable in a fast-paced environment where priorities can shift A team player who is willing to jump in where needed Preferred Experience Customer service, project coordination, administrative, or account management experience Experience using Microsoft Outlook, Excel, and other office software Experience in promotional products, printing, apparel, marketing, logistics, or order processing is a plus but not required Physical Requirements Ability to occasionally lift and move boxes up to 40 lbs Comfortable assisting with shipping and fulfillment as needed Benefits Paid time off 401(k) Stable, family-owned company environment Opportunity to grow within the company Schedule Monday-Friday Full-time In-person position located in Bel Air, MD As part of the hiring process, professional references will be requested. If you enjoy organization, problem-solving, and helping projects run smoothly, we would love to hear from you.

Pay:

$45,000.00 - $55,000.00 per year Application Question(s): 1. Describe a time you had to manage multiple deadlines at once. 2. How many years of experience do you have in a fast-paced office environment? 3. Describe the software systems you have used regularly in previous positions.

Work Location:

In person