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STACK Infrastructure

Technical Operations Manager

Career Insights for Operations Project Manager

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What they do

An Operations Project Manager manages work on projects designed to improve business operations and processes within a business or organization. Leads project teams, manages project budgets and schedules; manages contractors and communications with stakeholders. Manages project activities to improve data management, data reporting and the flow of information.

$112,206 / year median in New Mexico

+7% projected growth

Explore Career

Job Description

Between $133k and

$154k

Per Year

Position range in Las Cruces MSA $99k - $154k Per Year Technical Operations Manager

STACK Infrastructure

Occupation:

Computer and Information Systems Managers

Location:

Santa Teresa, NM - 88008

Job Type:

Full Time (30 Hours or More)

Posted:

09/04/2026

Positions available: 1

Source:

STACK Infrastructure

Web Site:

www.stackinfra.com

Expires:

10/31/2026

Job #: JR00368

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Schedule

Full Time

Job Description

Help for Job Description. Opens a new window. STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on

STACK. THE POSITION

As a key member of STACK's Critical Operations team, the Technical Operations Manager supports data centers across a STACK region. This role is responsible for designing, implementing, and improving portfolio-wide programs that elevate operational readiness, training, and asset management. You'll be part of the team that defines and enforces the STACK "Playbook"—standardizing maintenance practices, operational training, safety initiatives, and risk mitigation strategies. This role requires strong cross-functional collaboration, technical fluency in data center infrastructure systems, and the ability to drive consistency and accountability across field teams. We're looking for someone who brings experience in critical environments (data centers, power generation, etc.), understands the demands of uptime and reliability, and thrives on building scalable, metric-driven programs. Responsibilities include but are not limited to:

  • Lead the development and governance of operational programs related to:
  • Operator training and technical certification
  • Site readiness and emergency response drills
  • Maintenance standards and CMMS program health
  • Availability, uptime performance, and event response
  • Establish and uphold the standard for Change Management and Methods of Procedure (MOPs) by developing, reviewing, and auditing templates and processes for routine and emergency work on critical infrastructure—ensuring consistency, clarity, and risk mitigation across all sites
  • Support root cause analyses (RCAs) and incident reviews to identify systemic gaps and preventative actions
  • Deliver training and guidance for field personnel across multiple markets
  • Assist in troubleshooting and resolving program, process, or system issues that impact productivity or safety
  • Partner with peers in Operations, Safety, Engineering, and IT to implement and scale critical operations programs across the STACK portfolio
  • Champion a culture of safety-first operations, high performance, and continuous improvement
THE DETAILS
    Location:

    Santa Teresa, NM

      Travel:

      10%

        Benefits:

        Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, and Paid Leave Programs

        • Must be eligible to work in the United States
        • Must pass comprehensive background and drug screening Additional Information
          Help for Additional Information.

        Opens a new window.

        MUST-HAVE QUALIFICATIONS
        • 3-5 years of experience in data center operations or other mission-critical environments (e.g. power generation, utilities, or industrial facilities)
        • Demonstrated experience with electrical and mechanical infrastructure systems—power distribution, UPS, generators, HVAC, fire/life safety systems
        • Experience writing, reviewing, or auditing operational procedures (SOPs/MOPs/EOPs)
        • Proven ability to lead and manage portfolio-wide operational programs
        • Familiarity with Computerized Maintenance Management Systems (CMMS) and/or Data Center Infrastructure Management (DCIM) platforms
        • Strong organizational, communication, and stakeholder management skills
        • Comfortable working independently and managing multiple initiatives simultaneously
        • Bachelor's Degree or equivalent experience
        • Background in program or project management in a critical infrastructure setting
        • Experience delivering field-facing training and certification programs
        • Familiarity with incident management, event response coordination, or availability metrics
        • Engineering or technical degree (not required)
        Compensation Range:

        $133,000.00 - $154,000.00 THIS

        MIGHT BE RIGHT FOR YOU IF
        • You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.
        • You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
        • You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
        • You are naturally curious and driven toward continual improvement.

        While you celebrate your successes, you take time to review and analyze campaigns for future learning.

        WHY STACK?
        • We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts - even a cell phone subsidy.
        • We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
        • Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
        • We're growing - this is a great time to join and make an impact!

        STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law Note to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc....

        Visit the Employer site for more details