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Kyndryl

Project Manager

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Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The RolePosition is required to be onsite in Richmond, Virginia daily (5 days each week) Your roleLove solving problems, rallying teams, and turning ambitious plans into real outcomes? At Kyndryl, Project Managers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day.

In this role, you'll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl's reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.

What you will doPlan and Execute Projects
  • Build detailed plans that define scope, milestones, dependencies and deliverables
  • Prioritize work to focus on the activities that drive the greatest impact
  • Manage risks proactively by identifying potential issues early and implementing mitigation strategies
  • Allocate resources effectively to ensure the right skills are applied at the right time, including AI, cloud and industry expertiseLead and Align Teams
  • Coordinate cross-functional teams including technical, account and partner roles
  • Drive collaboration to maintain alignment and smooth handoffs across groups
  • Coach and support team members to achieve high performance while meeting deadlines
  • Facilitate governance and cadence meetings to keep everyone informed and accountableMonitor and Deliver Outcomes
  • Track progress against milestones and adapt plans as priorities shift
  • Ensure SLA adherence and consistently meet or exceed customer expectations
  • Manage budgets and performance metrics to optimize delivery quality and efficiency
  • Resolve issues decisively to keep projects on track and maintain customer confidenceCommunicate and Influence
  • Act as primary point of contact for delivery with customers and internal stakeholders
  • Translate complex project information into clear, actionable updates
  • Provide insights and guidance to inform decision-making and maintain alignment
  • Foster trust and transparency through consistent, professional communicationBuild Partnerships
  • Strengthen customer relationships through proactive engagement and responsiveness
  • Support a \