A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
July 2025 Essential Duties and Responsibilities include the following. Other duties may be assigned. Serve as the first point of contact for resident inquiries, service requests, and complaints, ensuring timely and respectful resolution. Assist in preparing and distributing community communications, including newsletters, email alerts, and notices. Coordinate community events, social programming, and wellness initiatives; manage vendor relations and event logistics. Support leasing activities, including preparing paperwork, assisting with tours, and updating resident files. Assist in collecting rents and ensuring accurate posting of payments. Maintain organized resident records and documentation in accordance with companystandards. Assist with processing move-ins, move-outs, and renewals. Help monitor community appearance, report maintenance needs, and follow up on workorders. Provide regular reports and feedback to the Community Manager. Support marketing efforts, including updating community boards and managing localoutreach. Performs other duties, as needed. Supervisory Responsibilities This position may have some limited supervisory responsibilities when it comes to staff. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular attendance is required. Other Skills and Abilities Good understanding of property management and its financial aspects. In depth knowledge of all rules and regulations surrounding property management and local regulatory knowledge. Competency in MS Office and relevant databases and software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly going to stand or sit for long periods of time; walk and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The role involves a combination of office-based administrative tasks and active, on-the-ground presence throughout the resort's grounds. Daily interactions with residents, staff, and visitors are expected, requiring strong interpersonal skills and a compassionate demeanor. Employee must be comfortable in a fast-paced, people-focused environment. Some evening and weekend availability may be required for events or emergencies. Ability to manage and travel to other sites as needed.
Pay:
$16.00 - $18.00 per hour Expected hours: 30.0 - 35.0 per week
