An Assistant Property Manager assists and provides support to the manager of a property or complex. May oversee the maintenance of the buildings. May also provide information about the community to prospective residents, and troubleshoot issues with the buildings and community residents.
Life, AD&D, and Long-Term Disability Professional Development Opportunities Purpose:
Help support and maintain REE properties by assisting the Property Manager in a wide variety of areas as well as support other property staff with training as necessary to ensure the property and all employees succeed.
Assistant Property Manager Job Duties and Responsibilities:
Provide all residents with exceptional customer service and foster good resident relations. Assist in training and supervision staff on all job responsibilities and be a valuable leader of an effective on-site team. Follow and show REE's mission, vision, values and manage enforcement of policies and procedures. Perform job duties in a continuous manner without assistance/supervision. Meet and greet prospects in person and on the telephone. Assist in filing UD's and sending out late rent letters. Assist residents and applicants with their questions and record maintenance service requests. Receive and enter rents security deposits, concessions, late fees and all other charges from applicants and residents. Participate in rent collection, and collection of delinquent rents. Maintain site records (resident files, certification, payables, M/I and M/O inspections, etc.) Perform community inspections as directed by Property Manager. Assist in maintaining budget controls, maximizing income potential and controlling operating expenses. Participate in preparing for and performing the marketing outreach program. Assist and participate in resident activities and retention programs such as National Night Out. Assist in maintaining impeccable curb appeal and interior cleanliness. Participate in the polishing up of the model, vacant apartments, and the tour route. Assist with scheduling vendors and helping other site staff in the completion of capital improvements, projects and regular maintenance requests as necessary. Perform other duties, as assigned.
Assistant Property Manager Position Requirements:
Must possess a minimum of three years of progressive property management & Leasing Agent experience, including supervisory responsibilities. Must possess the ability to communicate effectively, both verbally and in writing. Must possess excellent organizational skills and the ability to multi-task and meet deadlines. Must have intermediate proficiency with Microsoft Office applications, Yardi and Knock experience desired. Maintain professional office environment, treating all applicants, residents, fellow employees with respect. Must have knowledge of Fair Housing Laws. Current valid driver's license, insurance and a reliable vehicle. Consistently follow, enforce and support REE screening criteria as required by the Fair Housing Laws and REE. Some travel may be necessary dependent on the location of your property.
Assistant Property Manager Physical Requirements:
Ability to sit for long periods of time at a computer. Ability to lift up to 10 pounds. Ability to twist, turn, bend, and walk up and down stairs as necessary
