A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Property Manager Palacio Senior Apartments Anaheim, CA Job Details Full-time $55,000 - $75,000 a year 11 hours ago Qualifications Vendor relationship building Property management company experience
Full Job Description Job Title:
Property Manager -
Senior Living Facility Reports To:
Owner Position Type:
Full-Time, On-Site Job Summary:
We are seeking a compassionate, organized, and experienced Property Manager to oversee the day-to-day operations of our senior living facility . This role is responsible for ensuring the community is safe, well-maintained, financially sound, and compliant with housing regulations while promoting a respectful, service-oriented environment for our senior residents.
Key Responsibilities:
Facility Operations & Maintenance:
Oversee maintenance, housekeeping, and groundskeeping to ensure cleanliness, safety, and accessibility. Supervise on-site personnel like landscapers and cleaning crews, and handle emergencies when necessary. Responsible for work orders being done in a timely manner, apartment vacancies and turns are done efficiently and any plumbing, maintenance, roofing, and building problems are taken care of by vendors when necessary. Responsible for making sure all preventative maintenance is done and kept up in a timely manner. Schedule and manage repairs, inspections, and capital improvements. Ensure compliance with all local, state, and federal safety and housing regulations. Manage vendor relationships and oversee service contracts.
Resident Relations:
Serve as the primary point of contact for residents and their families regarding housing-related concerns. Foster a welcoming, respectful, and supportive atmosphere for seniors. Address resident inquiries, complaints, and concerns promptly and effectively, with empathy and professionalism. Coordinate with service staff to support residents' needs (e.g., accessibility, reasonable accommodations).
Leasing & Occupancy:
Manage leasing activities including advertising, showing units, screening applicants, and preparing lease agreements. This includes following up with prospective renters, cold calls, advertising, tours for prospective renters and/or their families, and being the contact person for Palacio for inquiry phone calls and walk-ins. Maintain target occupancy levels and minimize vacancy rates. Explore different marketing options and alternatives. Ensure compliance with fair housing laws, senior housing regulations (e.g., HUD if applicable), and lease terms.
Financial Management:
Prepare and manage annual property budget, including rent collection, expense tracking, and financial reporting. Approve invoices and oversee property-related expenses. Deals with all vendors and handles all accounts payables. Monitor utility usage and implement cost-saving initiatives where appropriate.
Team Management:
Supervise on-site staff including maintenance, janitorial, office and leasing personnel. Provide leadership, training, and performance feedback to staff. Create a positive, collaborative workplace culture focused on service and compliance. The manager is responsible for all human resources functions - interviewing, hiring, firing, warnings, payroll with relevant reporting and any training necessary.
Qualifications:
Education:
Bachelor's degree in Property Management, Business Administration, or related field preferred.
Experience:
Minimum 3-5 years of experience in property management; experience in senior housing or assisted living strongly preferred.
Licenses/Certifications:
Certified Property Manager (CPM), Accredited Residential Manager (ARM), or equivalent credentials a plus.
Key Competencies:
Strong interpersonal and communication skills. Compassion and sensitivity to the needs of elderly residents. Knowledge of fair housing laws and senior housing regulations. Ability to manage budgets, property operations, and vendor contracts. Problem-solving and conflict resolution abilities. Proficient in property management software (e.g., Yardi, AppFolio, etc.). Working knowledge of Rent Manager, ADP - payroll and personnel
Work Environment:
On-site role at a residential facility. Must be available for emergency calls outside of regular business hours. May require occasional lifting or mobility assistance tasks. Assist with setup and breakdown of rooms or equipment for events or meetings, when needed.
