Assist with the day-to-day operations of the property, including leasing, resident communications, rent collections, and file management.

Support the Community Manager in maintaining occupancy goals, property standards, and operational efficiency.

Help process applications, move-ins, move-outs, renewals, and resident recertifications.

Maintain accurate resident files and documentation in accordance with company policies and affordable housing compliance requirements.

Respond to resident questions and concerns professionally and escalate issues as needed.

Assist with rent posting, collections, delinquency follow-up, and reporting.

Coordinate with maintenance staff to ensure service requests are handled promptly and resident satisfaction is maintained.

Support inspections, audits, and compliance reviews.

Prepare reports, correspondence, and other administrative documents as needed.

Provide excellent customer service to current and prospective residents.