A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
The Assistant Community Manager is responsible for providing the overall supervision of a community association. The Community Manager interacts with internal and external customers, including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.
SCOPE OF WORK
Assist the HOA and Community Manager in the day-to-day management of the HOA.
Administrative:
Be thoroughly familiar with all accounting procedures and reporting requirements. Be thoroughly familiar with all contracts, By-laws, policies, rules, regulations and corporate programs. Assure timely and effective contract renewals or re-competes including evaluating, comparing and presenting potential contracts. Maintain property files in C3 Maintain & update operations log to track general maintenance and janitorial services Assure maintenance and repairs are completed in a timely and business-like manner. Attend Associa and association industry training and management meetings.
SKILLS:
Excellent verbal and written communication skills, including the ability to deal with a large variety of individuals in a friendly, businesslike, and professional manner. Good organizational skills with the ability to handle a large number of tasks at the same time. Possess the ability to deal with stressful situations in a professional manner and to follow directions, ask questions, and follow through.
Compensation :
$23.00 to $25.00 per hour, direct experience is highly considered
Employment Type:
Full Time Location:
3193 S. Edenglen Ave, Ontario, CA 91761
Requirements:
QUALIFICATIONS
Excellent verbal and written communications skills Good organizational skills with the ability to multi-task & detail oriented Able to deal with a large variety of individuals in a friendly, businesslike, & professional manner Ability to deal with stressful situations in a professional manner Experience with covenants administration & due process Able to work effectively with Board & Committee members, residents & other staff members Ability to manage staff, set priorities and establish standards Schedule flexibility. Able to work evenings, weekends and holidays if needed.
EQUIPMENT
Proficient in the use of all office equipment of current technology e.g. telephone systems, computer, scanner, copier & camera. Proficient in the use of Community Management Software, Microsoft Office Programs, and Corporate Software Programs.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. Minimum of 3 years business or administrative work history and demonstrated an ability to perform in a fast-paced environment. Minimum of 3 years in customer service oriented work history and a demonstrated ability to thrive with stressful situations.
