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Lewis Group of Companies

Community Administrator

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$74,156 / year median in California

+5% projected growth

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Job Description

Community Administrator Lewis Group of Companies - 3.5 Rancho Cucamonga, CA Job Details $24.50 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Cell phone reimbursement Uniform allowance Vision insurance 401(k) matching Qualifications Property rent collection Customer records maintenance Sales support Resident conversation engagement Microsoft Excel Customer relationship building Email customer support Microsoft Outlook Phone communication Property showing Filing Client file management Mail distribution Administrative experience Driver's License Mail management Customer engagement Property leases Property management company experience Organizational skills Mail processing Phone call management Communication skills Entry level Tenants Office record organization Full Job Description Community Administrator -
Del Mar, Rancho Cucamonga, CA Company:
Lewis Group of Companies About Us:
Lewis Group of Companies is one of the nation's largest privately held real estate development firms. With over 70 years of experience, we're committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.
Your Role:
Community Administrator As a Community Administrator, you'll work closely with the Community Director, Business Manager, Leasing Manager, and onsite staff to provide exceptional service to both current and prospective residents. This role blends administrative responsibilities with resident engagement and leasing support, helping create a positive first and lasting impression of the community.
What You'll Do:
Manage the resident services desk and maintain an organized office environment Administer monthly rent collection, post rent and notices, and follow up on delinquencies Maintain accurate resident files and records Manage incoming mail, packages, and deliveries for residents Collaborate with maintenance and leasing staff to support daily operations Answer phones and emails while handling resident inquiries and requests Assist in the sales process by touring prospective residents and helping lease new apartment homes Promote a proactive, customer-first environment and strengthen resident satisfaction Perform other duties as assigned to support community operations Please note: This posting is a summary of the role's primary duties. For a comprehensive list of essential functions, physical demands, and formal requirements, please request the full internal job description.
What We're Looking For:
1-2+ years of administrative or customer service experience; property management experience preferred Excellent communication and interpersonal skills with a strong customer service focus Strong organizational skills and attention to detail Ability to handle multiple priorities in a fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Availability to work 9:00 a.m.-6:00 p.m. (Working weekends required) Valid driver's license preferred
Compensation & Perks:
The Lewis Group of Companies reasonably expects to pay $24.50 per hour for this role, with actual compensation based on skills, experience, location, and business needs.
Performance Incentives:
Annual merit increases and annual bonus opportunities
Cell Phone Allowance:
$60/month
Clothing Allowance:
$650 in your first year, $450 each following year Medical/Dental/Vision Insurance (variety of plans to choose from) 401(k) Plan with Company Match Apartment Rental Discounts Paid Time Off, Holidays, and Vacation Time Continued training and advancement potential within the Lewis portfolio Why Join Lewis? At Lewis, we're more than a property management company—we're a community builder. We care deeply about our employees and believe in investing in your success, both professionally and personally. We foster a welcoming, inclusive workplace that values your contributions and supports your career goals. Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.