Leasing Manager RISE A Real Estate Company - 3.5 Jacksonville, FL Job Details Full-time $65,000 - $68,000 a year 10 hours ago Qualifications Customer follow-ups Visitor query response Conversion rate tracking Managing property management teams Resident conversation engagement Customer relationship building Fair Housing Act Property management tools Customer retention strategy Community management Team supervision Phone communication Operations coordination Lease document preparation Property showing In-person customer service Answering guest questions Mid-level Client relationship development Sales team management Conducting guided tours Team development Phone customer support Sales performance monitoring (sales process improvement strategies) Professional development support Task prioritization Decision making Team training Sales coaching Customer engagement Full Job Description Leasing Manager —

RISE Doro Compensation:

$65,000-$68,000 annually

Schedule:

Full-Time | Onsite The Opportunity A successful leasing team does more than give tours and process applications. It creates momentum, follows up with purpose, understands what drives a prospect's decision, and makes every person who walks through the door feel like they could belong there. RISE Doro is looking for a Leasing Manager who can lead that effort. In this role, you will oversee the day-to-day leasing operation, coach and develop the leasing team, monitor traffic and conversion activity, and ensure every prospect receives a responsive and consistent experience. You will work closely with the General Manager to maintain occupancy, strengthen resident retention, and position RISE Doro as a community people are excited to call home. This is a hands-on leadership role. You will set expectations and hold the team accountable, but you will also be on the front line—answering inquiries, conducting tours, following up with prospects, and helping close leases. What You'll Be Doing Lead the daily leasing operation and ensure the team remains focused on traffic, follow-up, applications, and move-ins Coach, train, and motivate leasing team members to improve performance and provide a consistent customer experience Conduct property tours, respond to prospect inquiries, and assist with closing leases Monitor leasing activity, conversion ratios, occupancy, renewals, and other performance metrics Review prospect follow-up and ensure leads are contacted accurately, professionally, and on time Help develop and execute leasing, outreach, and resident-retention strategies Maintain a strong understanding of the local market, competing communities, pricing, concessions, and availability Ensure apartment availability, pricing, specials, and marketing information remain accurate across all platforms Review applications and leasing documentation for accuracy and completeness Coordinate with maintenance and operations teams to support apartment readiness and smooth move-ins Build relationships with current residents and help resolve concerns before they become larger issues Support resident events, community outreach, and other activities that strengthen engagement Ensure the leasing team follows company policies, Fair Housing requirements, and all applicable laws Step in wherever needed to support the General Manager and the overall success of the community What Success Looks Like You will be successful in this role when: Prospects receive timely, professional, and persistent follow-up The leasing team understands its goals and is held accountable for achieving them Tours consistently communicate what makes RISE Doro different Leasing activity is accurately tracked, reviewed, and used to guide decisions Applications, lease files, and move-in documentation are complete and accurate The community maintains strong occupancy and renewal performance Residents and prospects experience a team that is responsive, organized, and genuinely engaged You identify problems early and take ownership of solving them What We're Looking For Previous apartment leasing or multifamily property-management experience Prior experience leading, coaching, or training a leasing team strongly preferred Demonstrated ability to generate traffic, follow up with prospects, and close leases Strong sales, customer-service, and relationship-building skills Ability to review leasing performance and turn the numbers into practical action Strong organizational skills and attention to detail Confidence holding team members accountable while remaining supportive and professional Ability to manage competing priorities in a fast-paced onsite environment Working knowledge of Fair Housing requirements Experience with property-management and customer-relationship-management software preferred Availability to work a schedule that may include weekends based on community needs This Role May Be a Fit If You are competitive, but you understand that strong results come from a strong team You do not wait for prospects to call back—you follow through You can coach someone through a missed opportunity instead of simply pointing out the mistake You notice when traffic, conversion, or follow-up starts slipping and act before occupancy suffers You are comfortable balancing sales, administration, resident service, and team leadership You take ownership of the leasing process from the first inquiry through move-in You understand that every tour, phone call, email, and resident interaction shapes the reputation of the community About

RISE RISE

is a vertically integrated real estate organization with experience in development, construction, and property management. Our teams are committed to creating and operating communities where residents feel valued and employees are empowered to take ownership of their work. At RISE Doro, the Leasing Manager will play a critical role in building the leasing culture, strengthening the resident experience, and helping the community achieve its performance goals. AI Hiring Disclaimer RISE may use artificial intelligence-enabled tools to support portions of the hiring process, including application review, candidate communication, or interview coordination. These tools support—but do not replace—human review and decision-making. Final hiring decisions are made by members of the RISE team.