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WS
Westminster Services, Inc.
Executive Director
Career Insights for Residential Community Manager
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Based on Florida data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$65,897 / year median in Florida
+14% projected growth
Job Description
Westminster Services, Inc. is hiring a Executive Director in St. Augustine, FL. This is a full-time position. Westminster Communities of Florida, a nationally recognized, faith-based not-for-profit organization, is seeking an Executive Director in St. Augustine, Florida. Founded in 1954, Westminster Communities of Florida is the largest not-for-profit provider of senior living in the state dedicated to a Mission and ministry of service to older adults. We proudly serve more than 7, 000 residents throughout Florida, offering an active lifestyle paired with a full continuum of exceptional care — including independent living, assisted living, memory support, skilled nursing and rehabilitation, home care, pharmacy services, and affordable housing for low-income seniors. Join a team where you can make life great for residents and team members alike! What You'll Do Leadership & Operations Implement and maintain policies established by the Board of Directors and Community Support Services offices Uphold organizational standards and ensure fulfillment of all contractual obligations to residents, including entrance fee and continuing care agreements Ensure compliance with all applicable laws and regulations, including AHCA licensure requirements, state Life Plan Community/CCRC statutes, and CMS quality standards where applicable Maintain survey readiness and support continuous quality improvement across all levels of care
Team & Department Leadership Select, develop, evaluate, and lead a cross-functional leadership team — including Nursing/Health Services, Dining and Nutrition Services, Life Enrichment/Activities, Plant Operations and Maintenance, Marketing and Sales, and Social Services/Resident Care Coordination in partnership with Community Support Services Directors/Coordinators. Provide overall direction, coordination, and evaluation of community staff, including hiring, training, performance management, and resolving team member concerns Foster a culture that supports retention and engagement in a competitive senior living labor market
Financial & Business Operations Recommend and manage the annual capital and operational budget, following Community Support Services accounting procedures Monitor budget performance, occupancy trends, and revenue cycle health; submit monthly variance reports and approve major purchases and invoices Apply Life Plan/CCRC business acumen — understanding entrance fee models, reserve requirements, and actuarial considerations unique to Life Plan Community operations
Resident & Community Engagement Serve as a positive liaison between residents, resident council, community staff, and Community Support Services teams Champion person-centered, aging-in-place philosophies that honor resident choice and independence across the continuum Maintain community grounds and physical properties in excellent condition to support residents' quality of life Build strong relationships with local community groups, agencies, and organizations to support community engagement and philanthropic partnerships