The Store Manager oversees the operations of one or more self-storage locations with limited supervision. The Store Manager role ensures the facility meets high cleanliness standards, and consistently delivers high operational standards. Our Store Managers are accountable for building customer relationships through in-person and phone interactions, showing and renting storage units, keeping track of and scheduling all building maintenance needs and managing customer accounts. Employee Responsibilities Maintain and build strong customer relationships by identifying storage needs and providing solutions. Maximize sales through unit rentals, Truck rentals, and moving supplies. Ensure the highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site(s), including the office, and all interior areas and exterior areas of the facilities and surrounding areas. Perform daily site inspections, including lock checks, policing, picking up trash, cleaning bathrooms, sweeping, mopping, wiping down unit doors, and cleaning windows. This is not an all inclusive list. Address and resolve customer concerns related to billing, auctions, and proper facility usage. Handle transactions, balance receipts, calling, emailing and texting on delinquent payments, process customer payments, and complete daily bank deposits. Perform and oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts. Maintaining professional relationships with all employees. Perform additional duties as assigned. Your Qualifications 2+ years of customer-facing work experience. Management experience highly desired. Sales experience preferred.

Pay:

$18.00 - $20.00 per hour Expected hours: 40.0 per week

Work Location:

In person