Job description Property Manager Rossville GA Job Type Full-time Description Principal Objectives of the
Property Manager Property Management :
The Property Manager leads and supervisors property operations, financial activities, regulatory compliance, and guides interactions with all stakeholders - residents, , regulatory agency officials, clients, community officials, vendors, and customers on the property. The Property Manager possesses a passion for customer service that inspires associates and vendors to deliver the highest quality product, comprehensive services, and respect. Requirements for the Community Manager Education/Training High school diploma or equivalent combination of education required. Industry designations such as
CAM, ARM
®, CAPS and CCM® are strongly encouraged. Experience/Skills 3 years experience in Property management Valid driver's license in the state of residence Proficiency in Microsoft Excel, Word, or other property management software (Yardi, RealPage, AMSI, MRI, Entrata). Yardi Voyager Special Requirements Positive attitude and customer service focus Sales, leasing, and marketing ability Experience in social media and technology Skills in time management, organization, problem solving, and judgment. Keen attention to detail and accuracy Strong written and verbal communication skills Flexibility to work weekends, overtime, and in cases of emergency. Stress tolerance in a fast-paced environment Essential Functions for the Community Manager Client Service Ensure the delivery of excellent client service. Compile information for clients and owner reports accurately and on time Respond in a timely fashion to questions, correspondence, e-mails and phone requests from clients, lenders, investors, contractors, vendors, and regulatory agency personnel. Anticipate resident needs and promptly respond to them. Treat all customers, visitors, vendors, and associates with respect. Ensure best-in-the-industry response times to unit issues, repairs, and resident needs. Work through resident disputes in a fact based and solution driven way. Marketing/Sales/Leasing If applicable, develop, implement, and monitor marketing plan for the lease-up of the property that maximizes lease up pace, net revenue of the property and client requirements. If the property has a regulated housing program, ensure that all eligibility requirements are met for applicants and residents. Generate a sustaining flow of qualified prospective residents. Regularly conduct marketing surveys to be aware of competitors' activities in the surrounding marketplace and make recommendations based on survey analysis. Show and lease apartments. Achieve and maintain designated occupancy goals / objectives. Create and monitor occupancy and associated reports to monitor traffic and closing performance. Participate in community affairs and maintain positive public image for the property. Customer Retention Develop, implement, and monitor marketing strategies to maximize resident retention. Develop and implement positive resident relations program for the community. Respond to resident needs and input. Resolve any conflicts between residents and address issues promptly. Other Responsibilities Tour and visually inspect property daily. Monitor property condition, cleanliness, cost control, and quality of product and service throughout property. Assist and support other members of the management team to make sound business decisions. Execute the financial objectives of the property. Maintain regular attendance and follow HTPG rules and regulations governing attendance. Communicate effectively and display a professional manner when dealing with supervisors, co-workers, residents, and individuals inside and outside the organization. Work effectively as a team member, participating actively and constructively. Ensure clear communication and quantifiable reporting.
Other Expectations Dress Code :
Business Casual Job Type:
Full-time Pay:
From $55,000 per year.
Expected hours:
No less than 40 per week Sign on
Bonus Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Schedule:
8 hour shift Monday to Friday Weekends as needed
Work Location:
In person
Job Type:
Full-time Pay:
Up to $50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance