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Clearbrook

Director of Community Living Services

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$68,439 / year median in Illinois

+3% projected growth

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Job Description

Director of Community Living Services Location:
Arlington Heights, IL Hours:
Full time, Monday-Friday 9:00am-4:00pm, 35hrs/week;
On-Call Responsibilities Salary:
$75,000/year Clearbrook is a non-profit, social services agency that is dedicated to providing innovative services, tools and opportunities to individuals with intellectual and developmental disabilities such as Autism and Down Syndrome. The Director of Community Living Services oversees the daily operations, administration, and staffing of all community living facilities, ensuring high-quality residential care and regulatory compliance.
What you will do:
Oversee day-to-day facility operations and ensure strict compliance with IDPH and DHS regulations, including managing all state surveys. Hire, supervise, and evaluate program staff, utilizing PHI coaching techniques to foster a supportive team environment. Partner with the finance team to manage program budgets and ensure all funding requirements are met. Act as the main point of contact for families, guardians, and community organizations to advocate for client needs. Develop and update facility policies while upholding strict confidentiality for all clients and their families. Coordinate with the maintenance and business operations teams to ensure all buildings and grounds are safe and well-kept. Step in to support leadership meetings, prepare board materials, and delegate administrative duties as needed.
Qualifications:
Education:
Minimum:
Bachelor's Degree in Human Services or related field
Preferred :
Master's Degree in related field
Experience:
Minimum:
At least 2 years of related experience At least 2 years of supervisory experience
Preferred:
At least 5 years of related experience
Full Time Benefits Package:
Group term life insurance and long-term disability insurance (fully paid for by Clearbrook!) Health insurance - HMO and PPO Optional dental, short-term disability, and critical illness/accident insurance 403(b) retirement savings, plus company contributions Paid sick days Paid holidays off Paid vacation Opportunities for training and referral bonuses And MORE! We are proud to be an Equal Opportunity Employer (EOE).