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TH
THE HOME for LITTLE WANDERERS
Milieu Director-Walpole, MA
Career Insights for Residential Community Manager
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$73,419 / year median in Massachusetts
+10% projected growth
Job Description
The Home in Walpole, a vocationally-focused program, is looking for a Milieu Director to make a difference in the lives of youth ages 13-19 with trauma histories, developmental delays and/or Autism Spectrum Disorder diagnosis. Join a dynamic team of professionals implementing our trauma-informed care model. Under the direction of the Program Directors, the Milieu Director will provide supervision to Team Leaders and counseling staff. Oversee and manage all aspects of therapeutic milieu programming. How You Will Be Making a Difference Provide individual and team supervision for Residential Supervisors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration for Supervisors and Counselors. Hire new counseling staff. Coordinate the placement and training of volunteer staff. As a member of the management team, draft and revise program policies and procedures, monitor the implementation of The Home's guidelines. Coordinate and provide training for staff members. Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations. As a member of the management team and with senior administrative support, provide on-call coverage for the program on a rotating basis. Oversee petty cash system and the processing of bills; authorize expenses. Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies. Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities. Co-chair treatment team meetings as well as weekly staff meetings. Interface with collateral agencies and various internal departments to integrate services with educational, medical and clinical disciplines. Work to resolve interdepartmental conflicts. Act as an advocate to milieu services and milieu staff; align milieu department needs with agency priorities. Serve on agency committees as needed.