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THE HOME for LITTLE WANDERERS

Milieu Director-Walpole, MA

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$73,419 / year median in Massachusetts

+10% projected growth

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Job Description

The Home in Walpole, a vocationally-focused program, is looking for a Milieu Director to make a difference in the lives of youth ages 13-19 with trauma histories, developmental delays and/or Autism Spectrum Disorder diagnosis. Join a dynamic team of professionals implementing our trauma-informed care model. Under the direction of the Program Directors, the Milieu Director will provide supervision to Team Leaders and counseling staff. Oversee and manage all aspects of therapeutic milieu programming. How You Will Be Making a Difference Provide individual and team supervision for Residential Supervisors. Hire, train and evaluate staff performance; oversee disciplinary action and terminations. Provide input regarding salary administration for Supervisors and Counselors. Hire new counseling staff. Coordinate the placement and training of volunteer staff. As a member of the management team, draft and revise program policies and procedures, monitor the implementation of The Home's guidelines. Coordinate and provide training for staff members. Provide direct therapeutic care to the residents and TCI crisis intervention as needed including the use of restraints; assume a leadership role in managing emergency situations. As a member of the management team and with senior administrative support, provide on-call coverage for the program on a rotating basis. Oversee petty cash system and the processing of bills; authorize expenses. Develop and oversee implementation of behavior management system. Monitor the effectiveness of behavior management strategies. Ensure a therapeutic environment on the milieu at all times. Ensure that therapeutic activities are planned at all necessary times and oversee the coordination of these activities. Co-chair treatment team meetings as well as weekly staff meetings. Interface with collateral agencies and various internal departments to integrate services with educational, medical and clinical disciplines. Work to resolve interdepartmental conflicts. Act as an advocate to milieu services and milieu staff; align milieu department needs with agency priorities. Serve on agency committees as needed.
Qualifications:
Equivalent to Bachelor's degree At least 4 years plus direct child care experience in a residential setting with emotionally challenged children 2-3 years plus supervisory experience Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications What The Home Can Offer You In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including: Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days Health, Vision and Dental Insurance available Extensive training to new staff Tuition reimbursement of up to $3,000 per fiscal year 403(b) Retirement Plan with employer match Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance And more! Pay Range Positioning Summary The pay range listed represents the company's good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate's relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions. Valuing Diversity We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change. Bachelors or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.