JOB DESCRIPTION

Role Title:

Home Manager Department /

Function:

Operations Reports To:

Relations Manager Role Purpose The purpose of this role is to lead the day-to-day operations of the home by ensuring high-quality resident care, guiding staff performance, maintaining compliance, and creating a safe, supportive, and well-run environment where residents can grow, thrive, and live with dignity. This role exists to translate organizational vision, values, and standards into consistent daily execution and owns outcomes within its scope, regardless of who performs the work. Key Accountabilities

LMA . LEAD

• sets direction, culture and expectations. MANAGE
• Runs the system and people day to day .

ACCOUNTABILITY

• Owns results
• regardless of who does the work. Team Communication
• Maintain professional, respectful and timely communication with staff, leadership, case managers, guardians, families, medical providers and outside support. Resident care coordination
• Monitor resident care needs, appointments, documentation, and follow-through to ensure quality care and continuity of service. Resident growth
• Support residents in working towards personal goals, increasing independence, developing life skills, and achieving successful transitions into a more independent living environment. Adaptability
• Adjust to changing residents' needs, staffing situations, and operational priorities while maintaining stability within the home.

Quarterly Rocks This role is responsible for achieving 3-7 high‑priority goals each quarter that move the organization forward Measurables This role is measured by: Timely completion of documentation and reporting responsibilities The team's ability to execute expectations consistently each day Resident needs, appointments, and care plans being followed through A safe, organized, and well-maintained home environment Core Values Core Values are non-negotiable. This role must consistently demonstrate these values in behavior, decision-making, and communication. Excellence Highest quality of care Continuous learning Adapting to needs Nurturing Support with a gentle spirit Listen with empathy Cherish and understand those you serve Respect All are valued Embrace the culture of the home and company Dedication to the process and trust coworkers Inspiring Uplift each other and those around you Advocate for accessibility and rights for those with disabilities Encourage Community Engage to cultivate a sense of belonging Display a commitment to building an inclusive, collaborative environment where everyone feels valued and connected Foster opportunities for new experiences and relationships Honesty Open communication Clear expectations Serve with integrity Skills & Capabilities Ability to coordinate resident care and daily operations Ability to manage multiple priorities in a fast-paced environment Relationship-building with residents, families, staff, and outside providers. Adaptability and calm decision-making under pressure. Coaching and supporting staff performance and team accountability. Role Boundaries & Authority This role has authority over: Daily home operations This role must collaborate with: Direct support staff, leadership and providers.

This role escalates issues to:

Home Operations for: Staffing issues that cannot be resolved within the home Compliance concerns, reportable incidents, or policy violations Operational barriers, resource needs, or decisions requiring approval Compensation & Work Expectations This is a full-time, hourly position with a regular assigned schedule. Employees in this role are expected to work scheduled shifts, maintain dependable attendance, and meet full-time work expectations based on the needs of the home.

Compensation range:

$21

• 25 per hour.

What is this based on experience, qualifications, internal quality etc. Understanding & Agreement This Job Description defines accountability, not every task that may be required. Responsibilities may evolve as the organization grows.

Employee Name:

________________________________

Employee Signature:

____________________________

Leader Signature:

______________________________

Date:

________________________________________

Pay:

$21.00

• $25.

00 per hour Expected hours: 40.0 per week

Benefits:

Health insurance

Work Location:

In person