A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Troy, MI Job Details $75,000 - $85,000 a year 11 hours ago Benefits Paid holidays On-site gym Dental insurance On-the-job training Vision insurance Paid sick time Qualifications Fair Housing Act High school diploma or GED Property management company experience Productivity software Task assignment General management Analytics Full Job Description Job Summary The Regional Leasing Manager oversees the operations for eight properties totalling 785 units, spread out across six states. The Regional Leasing Manager is responsible for the overall performance of each assigned property, including making sure their property managers are achieving high occupancy, low receivables, compliance with HUD policy, excellent physical upkeep, and spending that is within budget. A Regional Leasing Manager does this work by understanding how to manager their staff effectively; delegating tasks and reviewing output; and problem solving in cases that the site staff needs more direction. Critically, the Regional Leasing Manager trains new property managers on all company operations, and performs ongoing trainings to enhance site staff performance.
Duties/Responsibilities:
Travel to all regional properties seven days per month, for inspections and in-person support as needed Assist with interviewing, hiring, and onboarding of new property managers Provide on-site property managers with training and career development opportunities Ensure that company KPIs are being met in the realms of occupancy, receivables, compliance, physical upkeep, and spending Fill in for property managers in the event of position vacancy due to separations of employment, vacations, leaves of absence, etc. Help form solutions to problems when a property manager needs direction Assist with tenant conflict resolution that escalates beyond a level that the property manager cannot resolve independently Handle correspondence with HUD, state office, contractor administrators Coordinate with Human Resources/Director of Property Management regarding staff performance issues to determine appropriate progressive disciplinary or targeted training action Conduct annual performance review evaluations for property managers, in coordination with Human Resources/Director of Property Management Approve purchases between $750 to $3,000 by following best practice (ensuring vendor is competitive and capable) Remain up to date on all industry-specific knowledge and required training credentials Oversee property compliance with HUD regulations, LITHC program requirements, and internal Company policies Ensure timely communication with property staff regarding policy/procedure changes, rent increases, compliance requirement changes, etc. Prepare and present property analytics to the Director of Property Management on a monthly basis, including occupancy rates, the average number of days units, A/R in dollars and percent, number of tenant certifications/annual re-certifications complete, and number of completed work orders Provide support and input in the creation and development of company policy regarding onboarding, training, operations, and compliance. Fulfill all other assigned duties as deemed necessary and appropriate Periodically assist with marketing efforts for assigned properties to increase operational performance
Required Skills/Abilities:
Excellent verbal and written communication skills Excellent communication and leadership skills Excellent time management skills with a proven ability to meet deadlines Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Ability to prioritize tasks and delegate them when appropriate Ability to function well in a high-paced and at times stressful environment Ability to make independent decisions when circumstances warrant such action Proficient with Microsoft Office Suite or related industry-specific software
Education and Experience:
High school diploma or equivalent required; Associate degree or higher preferred. At least five years of related affordable housing property management experience are required. Certified Occupancy Training Specialist and Fair Housing/industry-specific training/certifications must be up to date at the time of hire or completed as assigned by the HR department.
Work Context:
Prolonged periods of sitting at a desk and working on a computer. Ability to travel and work off-site frequently. Ability to work remotely - via mobile phone and laptop PC - as needed. Engage in communications via e-mail, text, phone calls, virtual meetings, and face-to-face discussions.
Benefits:
The Potential Perks of Full-Time Employment at AGM Blue Cross Insurance (96% paid by the employer for individual employees) EyeMed Vision Insurance (100% paid by the employer for individual employees) 401(k) plan with a 3% annual employer contribution for eligible participants Principal Group Dental Insurance (discounted rate for all employee & dependent premium costs) 20 paid vacation days, 9 paid sick days, and 10 paid holidays off work per calendar year (pro-rated) Fitness/Healthy habits reimbursement ($30 monthly exercise incentive bonus program) Monthly team lunches paid for by the Company Annual corporate Summit event with professional development & team-building activities On-site fitness center for staff use Annual raises guaranteed Job security / long-term growth stability On-the-job training & internal learning/professional development opportunities available Monthly occupancy bonus that maxes out at $900/month and is typically $600-$700/month for this portfolio. Annual bonus that maxes out at $5,400/year
