The Liaison (Property Manager) is responsible for promoting the belief in the cooperative principles and assisting in creating a strong community that adheres to CSI Support policies and federal, state, and local laws. This is accomplished by providing continuous education to empower all resident-members to participate in the management of their cooperative while maintaining a positive and respectful attitude. Additionally, Liaison supports the volunteers in the day-to-day management of the co-op, acts in the best interest of the cooperative, and represents the corporation in a positive manner and promotes the mutual policy of respect between members. This role will serve the downriver locations including: Ecorse, Riverview, Southgate, Wyandotte, Trenton. Essential functions Manage the daily operations of the properties Maintain and store documentation effectively Oversee onsite paid staff and contractors Complete annual budgets and monitor monthly finances Ensure high-quality customer service and maintain positive resident-member relationships by providing timely information to resident-members and effectively addressing their questions, concerns, and complaints. Promote volunteer engagement and provide ongoing support within our unique cooperative management system. General oversight and education of co-op volunteers Review waitlist with leasing chairs to ensure full occupancy Review vendor invoices for payment approval Conduct and oversee general inspections Write monthly co-op report about overall operations of the assigned co-ops Non-payment notices and follow-up Performs other related duties as assigned. Supervisory responsibilities The Liaison may be responsible for supervising onsite personnel at co-op locations, including monitoring daily work activities and hours worked. Work environment Liaisons generally work in an office environment and in the local co-op apartment buildings they are serving. Physical demands This position requires sitting at a desk for extended periods of time and a significant amount of time on the phone. Must be able to push/pull/lift up to 30 pounds Travel required Reliable transportation. Frequent travel to the local co-ops apartment buildings they are serving Required education and experience Bachelor's degree required or relevant experience Proficient in Microsoft Office applications Possess strong analytical skills Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and/or with a team and take ownership of assigned tasks Diligence for quality work Respect, passion, and commitment for working with seniors Work authorization/security clearance requirements Department of Homeland Security (DHS) regulation requires all employees—citizens, residents, and nonresidents—to complete Form I-9 Employment Eligibility Verification. Employees are not allowed to work in the United States until the Form I-9 is completed and properly documented. Affirmative Action/EEO statement CSI is an Equal Opportunity Employer Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. CSI Support & Development is a mission-driven, non-profit that develops, acquires, and provides the highest quality in affordable rental housing communities for seniors. As a resident/member-controlled organization, we utilize a cooperative management system for our 65 properties across four states (MI, MA, MD and CA) where seniors have opportunities to thrive as an active part of their communities. With 80 years of experience and dedication to preserving affordable housing for seniors, CSI remains rooted in the core values that shaped us from the very beginning: Cooperation, Education, Excellence, Integrity, Respect, and Volunteerism. Discover more about our housing opportunities and mission at www.csi.coop.