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Director, Homeowners Association Management
Career Insights for Residential Community Manager
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Based on North Carolina data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$67,540 / year median in North Carolina
+14% projected growth
Job Description
As the Director, you will be responsible for managing a group of five property owner/homeowner associations currently under contract. These associations are comprised of either single family homes or townhomes. The job encompasses building relationships with boards of directors and working to provide them with the trusted guidance they can count on. An Assistant Community Manager also lends support to this job. Will also develop new clients to add to the portfolio. We will only consider local candidates who have association managemente experience (not property management) or who already have established housing in the area. This position does not have a relocation budget.
Responsibilities:
Maintain an open line of communication with boards of directors and property owners Assist the POA/HOA boards with the preparation of annual budgets Evaluate monthly financial reports Contact vendors and coordinate projects for community maintenance Oversee the administrative operations of each Association in accordance with its management agreement and governing documents Regularly attend meetings of the boards of directors and provide status reports on activities assigned to Management. May be asked to prepare minutes of board meetings Assist in the preparation of and attend annual meetings of the Associations Review accounts payable for each Association Assist all third-party professionals to accomplish their objectives, including engineers, legal firms, insurance firms and auditors In all management efforts, ensure for timely follow-up of tasks assigned by boards of directors Market to and develop new associations to add to our portfolio.
Requirements:
• Prior experience managing homeowners associations. Exceptional communication skills (i.e., verbal, written, phone and interpersonal)
• Commitment to outstanding customer service Grasp of contractual bidding processes Understanding of financial reports (i.e., income statements) Grasp of creating budgets Ability to review, interpret and ensure compliance with POA/HOA documentation Knowledge of proper meeting order Ability to quickly learn new processes Excellent time management and organizational skills Self-motivated with positive attitude as a team player Education, Licensing, and Experience 3-5 years in the POA/HOA management field required
CMCA, AMS
preferred or willingness and ability to obtain
• Proficient in Microsoft Office applications (Word, Excel, Outlook) Associates degree or higher
Job Type:
Full-time Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Where do you live now?
Education:
Associate (Preferred)
Experience:
homeowners association management (not property management): 3 years (Required)
License/Certification:
CMCA or AMS (Preferred)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance