A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
Are you a passionate, results-driven professional ready to shape thriving communities? We are seeking an exceptional Property Manager to lead the day-to-day operations of our residential properties. In this impactful role, you will be the vital bridge connecting residents, maintenance teams, and leadership—ensuring seamless operations, elevated tenant satisfaction, and sustained property value. This role will partner closely with the ownership of properties to ensure that the goals and growth of the portfolio are met. If you excel at multi-stakeholder communication, bring sharp attention to detail, and thrive in an environment where your leadership directly enriches community living, we invite you to join our dynamic team!
Key Responsibilities & Impact Drive Occupancy & Community Growth:
Champion full-lifecycle leasing strategy—from creative property marketing and engaging unit tours to skillful lease negotiations that welcome ideal residents.
Maintain Operations Excellence:
Proactively oversee facility upkeep, vendor management, and physical property safety, ensuring high standards that protect asset value and resident peace of mind.
Master Administrative Precision:
Leverage AppFolio software to manage meticulous digital records across tenant files, lease contracts, maintenance logs, and financial records.
Uphold Inclusive Housing Standards:
Rigorously enforce Fair Housing standards and other housing guidelines
Navigate Legal Governance:
Handle legal affairs, lease agreements, dispute resolution, and eviction proceedings with complete transparency, professionalism, and adherence to landlord-tenant law.
Ensure Property Integrity:
Perform routine property walks to spot maintenance needs early, coordinating seamlessly with internal technicians and external contractors for swift resolutions.
Deliver World-Class Service:
Serve as the warm, supportive face of the property, responding rapidly to resident questions and cultivating positive community relations.
Optimize Revenue & Collections:
Efficiently direct rent collection workflows while identifying tailored opportunities to offer value-add amenities that enhance resident quality of life and business performance.
Promote Harmonious Community:
Apply empathetic conflict resolution techniques to resolve resident concerns, transforming challenges into opportunities for stronger community trust.
Qualifications & Essential Skills Licensure:
Active New Hampshire Real Estate License required
Tech Savviness:
Hands-on expertise with modern property management platforms (AppFolio, Buildium or similar) to drive operational efficiency.
Regulatory Expertise:
Comprehensive understanding of landlord-tenant laws, Fair Housing policies, and Section 8 housing guidelines.
Administrative Command:
Demonstrated track record in managing critical documentation, real estate contracts, and compliance filing with meticulous attention to detail.
Communication & Etiquette:
Exceptional interpersonal and active-listening skills that inspire confidence across owners, residents, and vendor partners.
Negotiation & Conflict Management:
Proven capacity to resolve sensitive tenant issues, mediate disputes, and negotiate agreements constructively.
Maintenance & Task Oversight:
Adept at organizing schedules and tracking maintenance work orders through CRM systems.
Sales Acumen:
Skill in articulating the value of auxiliary services and premium offerings to boost overall property performance.
Community Leadership:
A proactive mindset dedicated to building a positive, thriving community environment while maintaining operational excellence. What We Offer (Benefits)
Comprehensive Financial Security:
401(k) retirement plan with Company Match to support your long-term wealth.
Health & Wellness Coverage:
Robust Health, Dental, and Vision insurance plans for you and your family. Optional LTS, STD, Accident also available
Peace of Mind:
Life Insurance policy coverage provided.
Work-Life Balance:
Paid Time Off (PTO) to rest and recharge. This role is primarily servicing the Dover/Rochester NH area, and candidates should live within reasonable commuting distance to offer priority service.
Pay:
$65,000.00 - $75,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
