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Rose Associates, Inc

Resident Manager - 5 Times Square, New York, NY 10036

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Job Description

Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader, particularly with the unique challenges of office to residential conversions. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth - Rose Associates is where excitement meets opportunity! Come on this exciting journey with us as we seek an experienced Resident Manager that will take charge of one of the most ambitious and iconic office to residential conversions to date. You will manage and coordinate daily operations, oversee and review staff performance, and contribute to the financial success of the property. We're on the lookout for a trailblazer with exceptional leadership and problem-solving skills, and the ability to multitask like a pro. As the leader of the assigned community, you'll ensure compliance, optimize building performance, and enhance resident satisfaction. Ready for an exhilarating challenge? Your adventure begins here! Essential Job Functions Manage day-to-day property operations & maintenance of asset with a focus on promptly addressing tenant and client concerns while providing a best-in-class customer-focused experience throughout the property. Ensure the timely maintenance of all building operations and systems, including coordinating preventive maintenance work, readiness of mechanical equipment, and performance of asset. Ensure that all properties successfully pass audits and company, city and state inspections, and remain compliant with local laws and national code. Oversee all maintenance and repair activities, which involves obtaining quotes from vendors, scheduling and coordinating work, and reviewing completed tasks. Ability to review corporate standard operating procedures for maintenance and implement program. Collaborate with external contractors and vendors for specialized services. Negotiate service contracts, from the bidding process to management of building contracts, and verifying that suppliers/service providers meet their contractual obligations (e.g., HVAC, cleaning, landscaping, snow removal, pest control, critical systems maintenance, etc.). Ensure that all work performed by external parties meets quality and safety standards. Assist in the development and management of the building maintenance budget. Routinely review budget variances and communicate with the general manager to meet financial goals of the property. Monitor and control maintenance expenditures to meet budget goals and identify cost savings, if possible, without compromising the quality of work. Respond to building emergencies by coordinating resources and providing guidance to resolve the situation and implement corrective and preventive actions. Supervise construction projects and capital improvements as needed. Enforce safety protocols and guidelines for all maintenance activities. Conduct regular safety inspections and provide necessary training to ensure a safe work environment. Investigate and report any workplace accidents or incidents. Maintain accurate records of all maintenance activities, repairs, and inspections. Prepare reports and documentation for management as needed. Ensure compliance with regulatory and legal requirements. Recruit, hire, lead, train, mentor and evaluate a team of building staff. Administer disciplinary actions for all building staff. Create and maintain a productive working environment by assigning and following up on daily tasks. Approve weekly payroll and oversee all personnel actions. Collaborate with relevant unions and union representatives. Able to remain stationary for extended periods of time, up to 50% of the work day. Ability to move about the building(s) for meetings with tenants, vendors and staff. Ascend / descend stairs and ladders, as well as position oneself in small spaces for building inspections and maintenance. Effectively communicate with tenants, vendors, staff and various departments within the company. Recognize areas for improvement, detect issues and assess the best plan of action to rectify them. Transport large or heavy objects (up to 50 lbs) throughout the property Exposure to a variety of environments to include varying weather conditions Qualifications A minimum of 15 years of experience in maintenance and staff management. Ability to implement sustainable energy practices to optimize building efficiency. Experience with grid interactive maintenance procedures to reduce carbon footprint of building. Demonstrated knowledge of building mechanical systems, including but not limited to plumbing, electrical, carpentry, apartment alterations, waterproofing, generators and commercial HVAC systems. Exposure to high-rise office building operations. Proficiency in effective verbal and written communication with staff, property management teams, and senior management. Possession of the required licenses and certificates (Certificate of Fitness S12, Certificate of fitness S-13 Certificate of fitness S-95, Certificate of fitness
P-99, EPA 608
Universal). Willingness to respond to emergencies and be on call 24 hours. Strong self-management and prioritization skills. Maintain professional demeanor at all times. Practical experience with modern motion detection and video capture technologies to reduce costs and enhance security. Experience with unions, particularly 32BJ, is preferred. Proficiency with computers and property management software, including Microsoft Office and Yardi. Annual salary range - $200,000 - $250,000 Share Apply Apply for this position Required
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  • Are you authorized to work in the United States?
  • Yes No Will you now or in the future require sponsorship to work in the United States?
  • Yes No Are you available to work on-site 100% of the time?
  • Yes No Do you have open availability to work days, nights, evenings weekends and holidays?
  • Yes No Do you possess an S-12 and / or S-13 Citywide Sprinkler & Citywide Standpipe certification?
  • Yes No Do you possess a Boiler Certificate of Fitness (P-99 Boiler)?
  • Yes No Do you possess an FDNY Certification?
  • Yes No Do you possess an EPA and/or HVAC certification? Yes No How did you hear about this employment opportunity with Rose Associates?
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Do you want to tell us anything else about yourself? The following questions are entirely optional. Invitation for Job Applicants to Self-Identify as a U.S. Veteran A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran status
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Benefits

  • Dental Insurance