We are seeking an energetic and detail oriented Property Manager to oversee our suburban Philadelphia (Mainline), family-owned garden style apartment complex. The ideal candidate will be passionate about property management, tenant interactions, and collaborative management with our maintenance team. The Property Manager is responsible for the overall day-to-day operation, management, and financial performance of the property. This position serves as the primary point of contact for residents, prospective tenants, vendors, contractors, and ownership. The Property Manager is responsible for maintaining a safe, clean, attractive, and well-maintained property while providing professional and responsive service to residents. Essential Responsibilities Property Operations

• Oversee the daily operation and appearance of the property.
• Along with our maintenance team Conduct inspections of buildings, apartments, common areas, grounds, amenities, and other property facilities.
• Identify maintenance, safety, cleanliness, and repair issues and ensure they are addressed promptly.
• Coordinate with maintenance personnel, contractors, vendors, and service providers.
• Along with our maintenance supervisor, Obtain estimates and coordinate scheduling for repairs, projects, and preventative maintenance.
• Monitor the quality and completion of work performed by vendors and contractors.
• Maintain appropriate records of inspections, repairs, work orders, and property-related activities.
• Respond to emergencies and resident concerns in a timely and professional manner. Leasing & Resident Relations
• Respond to inquiries from prospective residents and schedule property tours.
• Show available apartments and explain rental terms, policies, amenities, and community features.
• Process rental applications and coordinate move-ins and move-outs.
• Prepare and administer leases, renewals, notices, and other resident communications.
• Maintain accurate records of leases, deposits, rent, notices, and resident information.
• Address resident questions, complaints, and concerns professionally and consistently.
• Enforce lease terms, community rules, and property policies fairly and consistently.
• Coordinate apartment turnover with our maintenance team. Rent & Financial Administration
• Monitor rent collections and follow up on outstanding balances.
• Process and maintain records of rent payments, security deposits, fees, credits, and other resident charges.
• Prepare invoices and documentation as needed.
• Process all invoices generated by the property and assure they are paid in a timely fashion.
• Assist with budgeting, expense tracking, and monitoring property operating costs.
• Review vendor invoices for accuracy before submission for payment.
• Maintain organized financial and property records.
• Provide management/ownership with regular reports regarding occupancy, collections, expenses, maintenance, and other property matters. Compliance & Risk Management
• Maintain compliance with applicable federal, state, and local housing laws and regulations.
• Promote a safe environment for residents, visitors, employees, and vendors.
• Handle resident matters consistently, fairly, and professionally. Staff & Vendor Coordination
• Coordinate and communicate with maintenance staff.
• Establish priorities for maintenance and property-related work.
• Maintain relationships with reliable service providers and obtain competitive pricing when appropriate.
• Ensure vendors follow property requirements and complete work satisfactorily. Marketing & Occupancy
• Monitor vacancies and assist with maintaining strong occupancy.
• Coordinate advertising and marketing of available apartments.
• Maintain accurate availability information.
• Review market conditions and competitor pricing when appropriate.
• Recommend leasing strategies, pricing adjustments, and promotions to ownership/management. Qualifications
• Previous property management, residential leasing, real estate, hospitality, or related experience preferred.
• Strong organizational and administrative skills.
• Excellent written and verbal communication skills.
• Ability to handle multiple priorities and work independently.
• Strong customer service and problem-solving skills.
• Professional, dependable, and responsive.
• Ability to communicate effectively with residents, vendors, contractors, and ownership.
• Basic understanding of property maintenance and building systems.
• Proficiency with email, Microsoft Office, property management software, and other standard office technology.
• Ability to maintain confidentiality and handle sensitive financial and resident information appropriately. Physical Requirements
• Ability to walk the property and conduct regular inspections.
• Ability to climb stairs and access apartments, common areas, mechanical areas, and grounds as needed.
• Ability to occasionally lift or carry supplies and materials.
• Ability to respond to property emergencies when necessary.

Work Expectations The Property Manager is expected to be visible, accessible, professional, and proactive in managing the property. The position requires flexibility and the ability to respond appropriately to unexpected resident, maintenance, safety, and operational issues. The goal of the Property Manager is to protect and enhance the value of the property while providing residents with a safe, clean, well-maintained, and positive living environment.

Pay:

$45,000.00 - $65,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Paid time off

Work Location:

In person