Job Title:

Assistant Community Association Manager About the Company Named by INC Magazine as one of the fastest growing companies in America, we are excited to offer a unique opportunity to join our team. We are a thriving business with a 40-year history and dynamic future. We are seeking a service-oriented team member to help continue our record growth. Role Responsibilities Customer Service Respond to incoming calls/ e-mails and determine best solution to address request. Handle payment /ledger inquiries Assist with registration questions for online web portal. Provide guidance on approval process for remodeling projects and documents required for Board review/approval. Schedule move in /move outs and notify boards or maintenance contractors as required. Enter maintenance requests/ work orders in CINC software and close out after completion. Community Manager Assistance Request quotes from contractors and assist association manager with coordination. Coordinate mailings to owners within proper timeframe per manager direction. Prepare and distribute all notices to homeowners as per manager direction. Work with maintenance staff on completion of workorder requests. May assist with preparation for board meetings and annual meetings. May attend occasional association meetings as requested by manager. Perform other duties as assigned. Administrative Duties Ensure application of moving fees, key charges, etc. to owners' accounts. Enter administrative fees as required (e-blasts, mailings, postage, etc.) Distribute monthly financial reports to boards. Process check request forms for recurring reserve transfers and maintenance contractors Handle insurance questionnaires, annual report filings, and other required reports. Handle homeowner insurance tracking if required by association. Ensure accuracy of homeowner records in software (off-site address, email, tenant info) Ensure approved minutes are uploaded each month. Track parking assignments and move-in / move-out schedules.

Compensation & Benefits Salary:

$45,000.00 - $54,000.00 per year

Benefits Package Includes:

401(k) with company match Health, dental, vision, and life insurance Health savings account Paid time off Professional development support Schedule Monday to Friday Weekends and holidays off Optional 1 day work-from-home after 4 months of employment

Job Type:

Full-time Pay:

$45,000.00 - $54,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Preferred)

License/Certification:

Community Association Manager license (Preferred)

Work Location:

In person