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Christopher Alexander Residential

Community Specialist

Entry-Level JobVerifiedNo experience needed

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$89,387 / year median in Delaware

+14% projected growth

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Job Description

Community Specialist (Part-Time | Hybrid) Join Our Team! Christopher Alexander Residential (CAR) is seeking an energetic, people-focused Community Specialist to help create exceptional resident experiences while supporting the day-to-day operations of our affordable housing communities. This isn't your typical property management position. We're looking for someone who enjoys building relationships, solving problems, and being a visible presence within the community. If you're motivated, organized, and enjoy wearing multiple hats, we'd love to meet you. Position Overview As a Community Specialist, you'll serve as the primary connection between residents and our management team. You'll work both remotely and on-site, assisting with leasing activities, rent collections, resident communication, community engagement, and property operations. This is a part-time hybrid position , offering flexibility while maintaining a strong on-site presence to support residents. Responsibilities Serve as the face of the community by providing outstanding customer service. Build positive relationships with residents through regular communication. Lead rent collection efforts and proactively follow up on outstanding balances. Conduct lease signings, renewals, and move-in/move-out coordination. Assist with marketing and leasing available apartments. Respond to resident questions and resolve concerns professionally. Coordinate maintenance requests and ensure timely follow-up. Perform routine property inspections and report community concerns. Maintain accurate resident files and documentation. Assist with compliance documentation as needed. Coordinate resident events and community engagement initiatives. Collaborate with maintenance, accounting, and management teams. Ensure company policies and fair housing standards are followed. Utilize property management software and Microsoft Office applications. Perform additional duties that support successful property operations. Preferred Qualifications Active Real Estate Salesperson License preferred . Candidates without a license must be willing to obtain one within 90 days of hire (company support may be available).
Previous experience in:
Property Management Leasing Customer Service Hospitality Banking Retail Management Resident Services Strong communication and interpersonal skills. Excellent organization and time management abilities. Comfortable collecting rent and discussing payment arrangements with residents. Ability to manage multiple priorities in a fast-paced environment. Professional appearance and positive attitude. Valid driver's license and reliable transportation. Proficiency with Microsoft Office and technology platforms. We're Looking For Someone Who Is... Friendly, approachable, and relationship-driven. Self-motivated and able to work independently. Comfortable working both remotely and on-site. A proactive problem solver. Detail-oriented and organized. Confident having difficult conversations when necessary while remaining empathetic. Passionate about serving residents and strengthening communities. Willing to learn and grow within the affordable housing industry. Why Join CAR? At Christopher Alexander Residential, we believe property management is about people first . We are committed to creating thriving communities where residents feel valued and supported.
We offer:
Flexible hybrid work environment Collaborative and supportive team culture Opportunity for career growth Exposure to affordable housing and community development Meaningful work that positively impacts residents every day Ongoing training and professional development Schedule Part-Time (approximately 25-30 hours per week ) Hybrid schedule with designated on-site community days Occasional evening or weekend community events may be required Compensation Competitive hourly compensation based on experience, plus opportunities for performance-based incentives tied to leasing, occupancy, resident satisfaction, and rent collection goals. More than property management—we build communities. Our Community Specialists play a vital role in helping residents succeed by combining exceptional customer service, operational excellence, and community engagement. Every interaction is an opportunity to make a positive impact.
Pay:
$22.00 - $24.00 per hour
Benefits:
Professional development assistance
Work Location:
Hybrid remote in Wilmington, DE 19801