Community Association Manager Atlantic States Management Hilton Head Island, SC Job Details Full-time $55,000 a year 6 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Microsoft Excel Customer service Calendar management Property management Time management Full Job Description Overview Join our dynamic team as a Portfolio Community Association Manager and lead the vibrant management of HOA communities! In this role, you will oversee daily operations, foster positive relationships with residents, and ensure that community standards and regulations are upheld. Your energetic approach will help create welcoming environments where homeowners feel valued and supported. This position offers an exciting opportunity to utilize your community management expertise, legal administrative skills, customer service talent to make a meaningful impact in community living. and grow within our company. Responsibilities Duties include but not limited to: Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures. Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed. Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement. Ensure community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc. Review monthly financial reports and ensure management summary is submitted to the association Board of Directors. Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. Monitor corporate and client delinquency rates and collections process for account portfolio. Attend Board meetings per the management agreement and community events as needed. Prepare Board packages according to established time frames. Ensure Board of Directors is aware of legal actions involving the Association. Maintain unit and contract files relating to the operations of the Association. Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary. Responsible for maintenance of software data base, including updating resident information. Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted. Responsible for oversight of Associa staff as contract provides. Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required. Oversee the AP process in accordance with Associa home office processes and procedures. Other duties as assigned. Skills Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Knowledge of communities/property/real estate and homeowners associations. Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. Knowledge of conflict resolution techniques at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail oriented and a team player. Time management and time critical prioritization skills. Education Bachelor's Degree preferred. 1 - 3 years of Community Association experience preferred. Travel Travel will be required to and from assigned HOA's Requirements Drug Screen Background Check Credit Check CMCA preferred but can be obatined with the first 12 months of employement. Environment Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities and outside activities. After hours will be required Frequent social interaction

Pay:

$55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person