Job Overview We are seeking a dynamic and passionate Community Manager to lead the development and engagement of our online communities. In this role, you will be the voice of our brand across social media platforms, fostering meaningful relationships with our audience, and driving brand awareness through innovative content and strategic outreach. Your energetic approach will help cultivate a vibrant community that aligns with our mission to inspire and connect people worldwide. This paid position offers an exciting opportunity to shape digital conversations, enhance brand loyalty, and contribute to our growing digital marketing initiatives.

Responsibilities:

Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity Assist in budget preparation and ensure adherence to approved budgets Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards Provide excellent customer service while maintaining the highest standards for resident service Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship Skills Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience 3 + years of related multi-family property management experience Strong leadership and management skills Team player, professional, and effective communication skills Proficient in Microsoft Office Suite and property management software Proficiency in social media management tools such as Hootsuite, Buffer, or similar applications. Strong graphic design skills with experience in Adobe Photoshop, Illustrator, and Adobe Creative Suite for creating engaging visual content. Knowledge of SEO principles, keyword research, web analytics, and Google Analytics for optimizing content reach. Experience in social listening techniques to monitor brand sentiment and industry trends effectively. Ability to craft compelling written content with excellent proofreading skills for accuracy and clarity. Familiarity with Facebook Advertising campaigns and digital marketing strategies to boost community growth. Skills in photography and video editing for producing captivating multimedia content. Excellent relationship management abilities combined with a proactive approach to community engagement. Join us as a Community Manager if you're energized by connecting people through innovative digital storytelling! Bring your creativity, strategic thinking, and passion for social media marketing to help us build vibrant online communities that inspire action worldwide!

Physical Requirements:

May be required to sit for extended periods of time while working at a desk

Work Environment:

This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements The office is an open setting which may include bright lights, constant noises and distractions A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needsThis job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager. May be required to climb stairs Must be able to read documents, computer screens and data Must be able to hear and understand verbal communications in person and over the phone or computer May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds Must be able to operate a computer, keyboard, mouse and other office equipment

Pay:

$75,000.00 - $79,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance

Experience:

Multi Family Community Manager:

3 years (Required)

License/Certification:

Drivers License (Required) Ability to

Commute:

Tyler, TX 75703 (Required)

Work Location:

In person