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NH
New Haven
Residential Supervisor
Career Insights for Residential Community Manager
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Scorecard
Based on Utah data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$67,656 / year median in Utah
+18% projected growth
Job Description
Overview:
Location:
Spanish Fork, UT (on-site)Hourly Pay Rate:
$21.00- $23.
Schedule:
Tues/Thurs/Sat | 2:00pm-11:00pm Every other Sunday as needed Additional shifts available to support full-time scheduling Are you passionate about making a difference in the lives of adolescent girls? Are you studying or have a background in psychology, social work, behavioral science, or a related field? Join New Haven , a leading residential treatment center, and become a vital part of a mission-driven team dedicated to healing and transformation. New Haven serves adolescent girls (ages 13-18) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.Responsibilities:
Lead withPurpose:
Supervise and support Mentors during shifts, recognizing standout performance and fostering a positive team culture.Strategic Delegation:
Assign responsibilities effectively to ensure smooth, efficient shift operations.Talent Onboarding:
Partner with HR to identify, hire, and onboard the right candidates for long-term success.Thorough Orientation:
Guide new hires through a structured, checklist-based on-shift orientation.Continuous Development:
Facilitate weekly training sessions and provide ongoing coaching to elevate team performance.Performance Oversight:
Monitor and evaluate staff performance regularly, with formal quarterly reviews.Accountability & Discipline:
Address performance issues professionally using structured disciplinary protocols.Clear Communication:
Share key shift updates during handoffs to maintain continuity and transparency.Team Representation:
Advocate for your shift during interdisciplinary Treatment Team meetings.Safety Leadership:
Conduct quarterly safety drills and model best practices to maintain a secure environment.Qualifications:
Meets Core Requirements:
Must be 21+, hold a high school diploma (or equivalent), a valid driver's license with a clean record, and pass a Utah State background check.Committed and Prepared:
Willing to commit for a minimum of 8 months and obtain a Food Handler's Permit before starting.Policy-Savvy:
Well-versed in company policies, hiring and disciplinary procedures, and Mentor responsibilities.Student-Centered Knowledge:
Understands student challenges, behavioral disorders, and medication protocols.Leadership-Driven:
Leads by example with strong teaching, motivational, and team-building skills.Professional Collaboration:
Works effectively with interdisciplinary teams including therapists and nurses.Calm Under Pressure:
Skilled in communication, prioritization, and safely managing crisis situations when neededBenefits:
Access to professional growth using our cutting-edge strategies and trainings with our exceptional leaders. Medical, Dental & Vision Insurance- Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions. Paid Parental Leave
- Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt. Life & Disability Coverage
- Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available. 401(k) with Company Match
- Retirement savings with matching contributions after eligibility period. PTO & Holidays
- Competitive PTO accrual plans and paid holidays throughout the year. Employee Assistance Program (EAP)
- Free, confidential support for life's challenges.