Forshaw is seeking a dependable and organized Office Assistant to join our team in a full-time position available immediately. The Office Assistant will work closely with company ownership, sales representatives, warehouse personnel, and installation and service teams. This position supports customer order processing, purchasing, accounts receivable, inventory, internal communication, and general office operations. The ideal candidate is organized, accurate, comfortable handling multiple priorities, and committed to providing excellent service to both customers and fellow employees. Candidates should have prior office experience and familiarity with Microsoft Office programs. Experience in personal assistance, accounts receivable, purchasing, order management, or dispatching is preferred. Responsibilities Enter customer orders accurately into the company's operating system Assist with placing, tracking, and managing customer and purchase orders Process daily delivered-order reports and update records as needed Process customer payments and maintain accurate payment records Send monthly customer statements Prepare, process, and file customer credit applications Assist with accounts receivable and follow up on customer account questions Maintain accurate customer, order, purchasing, and inventory records File paperwork and create and maintain customer, vendor, and project folders Communicate with sales, warehouse, installation, and service teams regarding orders, deliveries, scheduling, and customer needs Answer, screen, and direct incoming phone calls Respond to customer and vendor questions in a professional and timely manner Prepare and format emails, memos, reports, presentations, and other company communications Assist with scheduling meetings, deliveries, installations, and service work Assist company ownership and other team members with administrative projects Perform other office and administrative duties as assigned Qualifications and Skills Previous experience as an Office Assistant, Administrative Assistant, Executive Assistant, Personal Assistant, Dispatcher, Purchasing Assistant, Accounts Receivable Clerk, or in a similar role Working knowledge of Microsoft Office, including Outlook, Word, and Excel Strong organizational and time-management skills Strong attention to detail and commitment to accuracy Ability to manage multiple assignments and changing priorities Excellent written and verbal communication skills Professional and friendly telephone and customer-service skills Ability to communicate effectively with customers, vendors, ownership, and employees Comfortable learning new software, office equipment, and company procedures Dependable, punctual, and able to work independently and as part of a team Ability to handle confidential and sensitive information appropriately High school diploma or equivalent required Forshaw is a long-standing, family-owned company that values dependable employees, strong teamwork, excellent customer service, and opportunities for employees to learn and grow within the business.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person