Securitas is seeking a Security Operations Specialist to protect client facilities through vigilant monitoring and professional response. In this role, you will operate CCTV, access control, and alarm systems, perform patrols, and enforce security and safety procedures. You will investigate and document incidents, support emergency response, and coordinate with law enforcement and client contacts. Success in this position requires strong attention to detail, clear communication, and a customer-service mindset that aligns with Securitas' mission-driven, integrity-focused culture. Responsibilities Monitor CCTV, access control, and alarm systems to detect and respond to security events Conduct regular patrols, safety checks, and incident reporting at client facilities Enforce security procedures, visitor management, and access control policies Coordinate with local law enforcement, emergency responders, and client contacts as needed Document incidents, create detailed reports, and maintain accurate security logs Support investigations by gathering evidence, video exports, and witness statements Assist with emergency response protocols, evacuations, and safety drills Use security technology platforms and communication tools to dispatch resources Provide professional customer service while addressing client and visitor concerns Follow all Securitas policies, industry standards, and regulatory requirements Required Skills CCTV and surveillance system operation Access control and alarm monitoring Incident response and reporting Physical security and patrol procedures Emergency response and evacuation protocols Security report writing and documentation Two-way radio and dispatch communication Basic investigation and evidence handling Customer service in security environments Knowledge of security and safety regulations