Job Description Digital Operations Specialist Insight Global is looking for a Digital Operations Specialist to support the Marketing Services and Digital Services teams for a large entertainment ticketing client. As the Digital Operations Specialist you will be executing email campaigns, managing pixel implementation, coordinating with data and analytics teams, and maintaining promotional content across AXS.com. Key Responsibilities

•  Build, deploy, test, and track transactional email campaigns through SendGrid, including event updates and customer communications.
•  Perform quality assurance (QA) on email campaigns and digital assets before deployment.
•  Coordinate pixel implementation projects by gathering requirements, documenting business needs, and partnering with data teams to ensure accurate tracking and reporting.
•  Troubleshoot pixel-related issues and communicate client expectations to internal stakeholders.
•  Compile and distribute performance reports for email campaigns, web assets, and digital marketing initiatives to support team KPIs.
•  Manage and update promotional placements on AXS.com, including homepage carousel content, on-sales, and event promotions.
•  Assist in coordinating project timelines, ad hoc marketing requests, and cross-functional initiatives.
•  Schedule meetings and support ongoing campaign activities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Required Qualifications

•  Strong experience managing end-to-end email campaign deployment using SendGrid.
•  2+ years of experience in digital marketing, marketing operations, or a related role.
•  Experience with project management platforms such as Asana or Jira.
•  Strong multitasking skills with experience handling up to 50 concurrent tickets alongside daily operations.
•  Ability to work onsite five days per week in Downtown Los Angeles.
•  Willingness to participate in biweekly weekend coverage. Preferred Qualifications
•  Basic

HTML/CSS

knowledge and email coding experience.

•  Experience within the media, entertainment, ticketing, or live events industry.