We are looking for a Medical Assistant to support patient access and coordination for a contract opportunity in San Luis Obispo, California. This role focuses on arranging appointments, confirming essential patient information, and delivering courteous assistance over the phone. The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced healthcare setting while helping patients navigate scheduling needs.

Responsibilities:

• Coordinate patient appointments for medical imaging and related services, ensuring calendars are updated accurately and efficiently.
• Reach out to patients by phone to arrange visits, confirm availability, and provide clear instructions before scheduled appointments.
• Enter and maintain patient demographic details in the appropriate systems with a high level of accuracy.
• Assist patients with scheduling questions, rescheduling requests, and general appointment support in a thorough and attentive manner.
• Manage inbound and outbound calls using strong phone communication skills and a service-focused approach.
• Review scheduling information for completeness and address discrepancies to help avoid delays in patient care.
• Support daily administrative tasks related to appointment management, documentation, and data entry.
• Work closely with internal staff to help maintain smooth scheduling operations across the department.