Medical Scheduler (Surgery Dept.) AppleOne - 3.8 Santa Monica, CA Job Details Temporary $25 - $28 an hour 17 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Paid sick time Qualifications Patient scheduling systems Overseeing health insurance pre-certification Medical insurance coverage verification Customer inquiry handling Medical scheduling High school diploma or GED Clinical information systems Hospital scheduling management Patient registration Full Job Description We are hiring a Medical Scheduler (Surgery Dept.).

Required:

HSD/GED Flu Vaccination (no exemption/no declinations) 2 years of experience with surgery/procedure scheduling 1 year of experience with insurance authorizations Experience with Epic

EMR MUST

be able to work with insurances to authorize surgery procedures (authorizations is required)

Preferred:

Previous experience as PSR or MA Surgery center or hospital experience highly preferred. Experience with scheduling spinal procedures and total joint procedures Primary Duties and Responsibilities Coordinate surgical scheduling, including pre-op/post-op appointments, insurance verification, authorizations, clearances, and required diagnostic studies. Educate patients on surgery procedures, risks, benefits, and pre-surgical requirements as directed by the physician. Serve as the primary patient liaison, providing support and communication before, during, and after surgery. Ensure all surgical logistics are arranged, including operating room scheduling, staff coordination, and specialized equipment requests. Manage patient inquiries, concerns, and service recovery while escalating issues when needed. Coordinate referrals, physician correspondence, authorizations, forms, calendars, and related administrative tasks. Maintain accurate patient records, demographics, insurance information, and chart preparation. Collaborate with billing teams, workers' compensation adjusters, and case managers to ensure accurate documentation, authorizations, and claim processing. Provide concierge-level patient coordination and clinical or administrative support based on operational needs. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #1031