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Comfort Assisting, Inc. Home Health

INTAKE AND SCHEDULER FOR HOME HEALTH

Career Insights for Scheduler / Operations Coordinator

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Based on California data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$62,913 / year median in California

+4% projected growth

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Job Description

Overview Join our dynamic home health team as an Intake and Scheduler, where your energetic approach and attention to detail will be vital in coordinating patient care seamlessly. In this role, you will serve as the first point of contact for patients, healthcare providers, and caregivers, ensuring efficient scheduling and accurate documentation. Your proactive communication skills and medical administrative expertise will help us deliver exceptional home health services while maintaining strict compliance with healthcare regulations. This position offers an exciting opportunity to make a meaningful difference in patients' lives through organized, compassionate support. Duties Manage patient intake by collecting comprehensive medical histories, insurance information, and care needs with professionalism and empathy Schedule home health visits efficiently using EMR (Electronic Medical Records) systems such as Wellsky Kinnser, Epic, CClink etc Review and verify medical documentation for accuracy, completeness, and compliance with HIPAA regulations Coordinate with clinicians, caregivers, and insurance providers to ensure timely service delivery and resolve scheduling conflicts Maintain accurate records of patient interactions, appointment details, and care plans within various EHR (Electronic Health Record) systems Communicate effectively via phone and electronic correspondence to confirm appointments and provide exceptional patient service Support medical billing processes by understanding CPT (Current Procedural Terminology) codes, ICD (International Classification of Diseases) coding including ICD-10, and Medicare requirements Requirements Proven experience in medical office management or healthcare administrative support within a clinical or home health setting Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Familiarity with medical coding including
CPT, ICD-10
coding standards for documentation review and billing purposes Excellent computer skills with proficiency in Microsoft Office Suite and data entry accuracy (10 key typing) Exceptional phone etiquette with the ability to handle patient inquiries professionally and compassionately Bilingual abilities are highly desirable to serve diverse patient populations effectively Knowledge of health insurance policies, Medicare guidelines, HIPAA compliance, and clinical confidentiality policies Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Join us in delivering compassionate home health care through organized scheduling and meticulous documentation. We're dedicated to supporting your growth with a positive work environment that values your skills in medical terminology, records management, and customer service. If you thrive on helping others and excel at coordinating complex schedules with precision—this is the perfect role for you!
Pay:
$25.00 - $30.00 per hour Expected hours: 35.0 per week
Benefits:
Free parking Health insurance On-the-job training Opportunities for advancement Paid orientation Paid training Retirement plan Uniform allowance
Work Location:
In person