Aspen Valley Hospital is seeking a Central Scheduling Specialist to coordinate and schedule outpatient, diagnostic, and procedural appointments across our critical access hospital. In this role, you will manage high-volume calls, verify demographics and insurance, obtain authorizations, and ensure accurate order entry in the electronic health record. You will collaborate closely with clinical teams to optimize provider and resource schedules, minimize delays, and support a seamless patient experience. Success in this role requires attention to detail, strong communication, customer service skills, and the ability to prioritize in a fast-paced, patient-first environment. Responsibilities Answer and manage high-volume inbound scheduling calls from patients and providers Schedule outpatient, diagnostic, and procedural appointments across hospital departments Verify patient demographics, eligibility, and insurance coverage in the EHR/registration system Obtain prior authorizations and referrals as required by payers Enter and review provider orders to ensure accuracy and completeness Coordinate with clinical and ancillary departments to optimize schedules and resource utilization Provide clear instructions and preparation information to patients before visits or procedures Monitor schedule changes, cancellations, and no-shows, and perform timely follow-up Protect patient confidentiality and comply with HIPAA and hospital policies Contribute to process improvements that enhance access, efficiency, and patient satisfaction Required Skills Medical scheduling Electronic Health Record (EHR) systems Patient registration Insurance verification Prior authorization processing Call center operations Data entry and accuracy Medical terminology HIPAA compliance Multiline phone systems