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Yale New Haven Health
Therapy Scheduler
Career Insights for Scheduler / Operations Coordinator
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Based on Connecticut data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$55,942 / year median in Connecticut
+7% projected growth
Job Description
Therapy Scheduler Yale Haven Health United States, Connecticut, Guilford Jul 23, 2026
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Scheduler is responsible for providing clerical and administrative support necessary to ensure efficient clinical delivery of care for the patients and staff of a given interdisciplinary group, coordination of the schedules, the teams in the group, data entry of clinical documentation, and communication with patients, physicians, and staff. Support Clinical staff with their administrative needs. EEO/AA/Disability/Veteran Responsibilities 1. Performs patient-centered scheduling duties, utilizing the Epic scheduling system, and assigns cases to appropriate interdisciplinary team members. Ensure visits are scheduled for patients appropriately, within agency standards for initiation of services, and maintaining consistency for patient visits as much as possible.
2. Ensures efficient and organized operations
3. Runs reports for clinicians and clinical managers to ensure completion of clinical documentation
4. Responsible for tracking and ordering patient supplies under the direction of the members of the interdisciplinary team
5. Checks weekly timesheets for correctness and interacts with clinical staff to fix errors. When payroll is done through time and attendance, checks details against schedule. Takes responsibility for getting accurate payroll information to the payroll department promptly.
6. Handles phone communication with patients, families, and physician offices as appropriate
7. Service Excellence
8. Performs other duties as assigned Qualifications