Loan Operations Assistant I - Commercial Thomaston Savings Bank - 3.4 Thomaston, CT Job Details Full-time $22.57 - $33.85 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Tuition reimbursement Paid time off Life insurance Retirement plan Qualifications Escrow Phone inquiries Loan payment processing UCC law Loan document collection Title review Client inquiry handling Filing Post-loan customer support Insurance issue resolution Real estate documentation review Mortgage servicing Loan funds disbursement Loan modification processing Customer support for financial loans Bank Secrecy Act Office of Foreign Assets Control (OFAC) Entry level Full Job Description Thomaston Savings Bank is actively seeking individuals who share our passion for making a difference in the lives of our clients and communities. If you're a team player with a dedication to delivering exceptional service, a knack for finding creative solutions, and a commitment to giving back, we encourage you to explore our career opportunities. So, if you're ready to join a team that's making banking refreshingly different, we invite you to discover your future with Thomaston Savings Bank! Major Duties and Responsibilities Processes modifications of existing loan relationships and assures for accuracy. Maintains the Bank's loan files, ensuring current and accurate documentation. Processes pay offs, and releases mortgages, assignments of leases and UCC filings. Obtains current UCC and title documentation including UCC continuations. Prepares Assignments of Mortgage. Responsible for regularly reviewing reports from the Bank's insurance vendor to identify and troubleshoot issues on both escrowed and non-escrowed policies. Processes tax, flood and escrow disbursement, payments and reporting. Responsible for responding to emails sent to Consumer and Commercial Loan Operations Receiving incoming calls from the Bank's borrowers. Answers routine questions and troubleshoots any complaint or question from internal or external clients. Processes release of funds to borrowers in connection with new loans and credit line advances. Processes payments for force placed insurance, and handles all correspondence to the Borrower and loan file. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Benefit Statement Build a rewarding career with a Bank that invests in your success. Full-time opportunities offer a comprehensive benefits package that includes health insurance, paid time off, paid holidays, retirement savings with employer match, tuition reimbursement, long and short-term disability coverage, life insurance, wellness resources, and exclusive-employee banking benefits. Ready to take the next step? Apply today! EOE, including disability/vets