Property Management Operations Assistant Part-Time | 15-20 Hours per Week We are looking for an experienced, dependable, and highly organized Property Management Operations Assistant to support the Property Manager and Owner with the daily operations of a growing rental property management company. The ideal candidate has hands-on experience managing short-term, mid-term, or long-term rental properties and is already comfortable working in Guesty . This is a hands-on position for someone who understands the pace and attention to detail required to keep rental properties, reservations, guests, owners, and vendors organized and running smoothly. Key Responsibilities Assist the Property Manager and Owner with daily property management operations. Manage and maintain reservations, calendars, guest information, and property details within Guesty . Monitor and respond to guest inquiries and communications in a timely, professional, and friendly manner. Assist with Airbnb, VRBO, Booking.com, and other rental platforms. Coordinate with cleaning crews, maintenance providers, contractors, and other vendors. Monitor upcoming arrivals, departures, cleanings, maintenance needs, and other property-related tasks. Help identify and resolve guest or property issues quickly and professionally. Update and maintain property listings, descriptions, amenities, pricing, availability, and other listing information. Assist with onboarding new properties and keeping owner and property information accurate within Guesty. Help maintain accurate records, documents, invoices, expenses, and other administrative information. Assist with owner communications, reporting, and follow-up as needed. Help ensure properties are prepared for upcoming reservations and that operational tasks are completed on schedule. Identify problems or items requiring attention and proactively bring them to the Property Manager or Owner. Provide general administrative and operational support as needed.
Qualifications & Experience Required:
Previous experience in property management, vacation rentals, Airbnb, VRBO, Booking.com, or rental operations . Hands-on experience using Guesty is required. Excellent written and verbal communication skills. Strong organizational skills and attention to detail. Ability to manage multiple properties, reservations, and tasks simultaneously. Professional, friendly, and solution-oriented communication style. Reliable, dependable, and able to work independently. Comfortable working with technology and learning new systems. Strong follow-through and the ability to prioritize tasks without constant supervision. Preferred Experience Experience managing short-term, mid-term, or long-term rentals . Experience with Airbnb, VRBO, Booking.com, and other OTA platforms. Experience coordinating cleaners, maintenance teams, and contractors. Experience with property onboarding and listing management. Experience with rental pricing, calendars, guest screening, or owner reporting. Familiarity with other property management, accounting, or communication platforms. What We're Looking For We are looking for someone who can become a reliable extension of our property management team. The right person is organized, proactive, professional, resourceful, and comfortable taking ownership of tasks . You should be someone who sees a problem and works toward a solution rather than simply passing it along. Strong communication and attention to detail are extremely important, as this position involves working with guests, property owners, vendors, and the internal management team. This is a part-time position of approximately 15-20 hours per week , with the potential for additional hours as the company and portfolio continue to grow. Experience with Guesty is a requirement for this position.
Pay:
$15.00 - $17.00 per hour Expected hours: 15.0 - 20.0 per week