Part-Time Scheduler & Phone Coordinator Family Care ENT Lakeland, FL Job Details Part-time $16.50 - $18.00 an hour 15 hours ago Benefits Paid time off Qualifications Spanish Phone communication English High school diploma or GED Clinic administrative experience Office phone management Full Job Description Family Care ENT is looking for a Part-Time Scheduler & Phone Coordinator to join Dr. Herman Matallana's team. We are looking for someone who is friendly, organized, dependable, and comfortable working in a busy medical office. Responsibilities Answer incoming patient calls and assist with their needs. Make appointment reminder calls to patients. Schedule, reschedule, and cancel appointments. Take and relay messages to the appropriate staff. Update patient information as needed. Assist patients with questions and requests by phone. Handle a high volume of calls while providing friendly and professional service. Communicate effectively with patients and office staff. Requirements Minimum of 1 year of medical office experience Bilingual English/Spanish required High school diploma or GED Strong communication and customer service skills Able to multitask and stay organized in a busy environment Comfortable handling a high volume of calls Friendly and positive attitude Dependable and professional Experience with medical scheduling preferred; training will be provided for our office system If you are friendly, organized, and enjoy helping patients while working in a fast-paced environment, we'd love to hear from you.

Pay:

$16.50 - $18.00 per hour

Benefits:

Paid time off

Work Location:

In person