Job Summary We are seeking a reliable and organized Checkout/Scheduling Clerk to join our team. This position is responsible for assisting patients at checkout, scheduling follow-up appointments and testing, coordinating provider schedules, and ensuring patients receive clear instructions before leaving the office.
Key Responsibilities:
Check patients out after their cardiology appointments. Schedule follow-up appointments, procedures, and diagnostic testing. Review provider orders and ensure appointments are scheduled appropriately. Provide patients with appointment information and testing instructions. Assist with rescheduling appointments and filling schedule openings. Answer patient questions and assist with basic scheduling needs. Document patient communication accurately in the electronic medical record. Communicate with providers, clinical staff, and other departments regarding scheduling needs. Maintain an organized and efficient checkout and scheduling workflow. Provide professional and compassionate customer service to patients.
Qualifications:
Previous medical office, scheduling, or customer service experience preferred, but not required. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Ability to multitask in a fast-paced medical office environment. Comfortable working with computers and electronic medical records. Must be dependable, professional, and able to work well as part of a team.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance